Hi Otis69,
I'm sorry to hear that you are getting an access violation error with one of our games. I have checked with my contact over in Customer Support and they have received your request for assistance. You should get a response back from our Customer Support team within 72 hours from when you submitted your request.
I would like to point out that we have a fantastic article on our help pages that should take care of the problem for you. I have included a link to this article below.
Access Violation You can search our help pages for this and other articles by clicking on the "We're Here to Help!" link on the right.
bfgErie
Edited on 03/30/2009 at 10:59:13 AM PST