Problem Installing

[Post New]by pallas74 on Jul 9, 14 5:12 AM
I have tried a number of times and I cannot install this game. It just hangs when it says it is verifying.

 
Valdy
Marlin
Marlin
9,383 Posts

Re:Problem Installing

[Post New]by Valdy on Jul 9, 14 7:24 AM
In that case it's best to try it again a little later. There are times when it's so busy on BF, I can't even get to the forum. If I can't get the game to install, I try again in another hour or so, and then it usually works.

 
bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Problem Installing

[Post New]by bfgWendwater on Jul 9, 14 9:02 AM
Hi pallas74,

I'm sorry to see there have been problems getting the game installed.

It may be that Big Fish Games app is having issue connecting with our server, so adjusting the app's download to an Alternate Method may allow it to access the Internet and download the game in a different way. Here are some steps in the following link:

Problems Downloading or Installation Failed

If that doesn't help, please contact our Tech Support Team with a Dr. Felix Report. One of our Reps would be happy to troubleshoot that for you.

For tracking purposes, please feel free to post all of your technical issues in our dedicated tech thread HERE.

Since this is a tech issue, I will need to lock this thread.

bfgWendwater

 
 
 
 
Go to: