CAN'T OPEN

Have installed and uninstalled 3 times and it will not open
any ideas from anyone????

Same problem here. I've tried all the usual fixes over and over and over...but when I hit "play" my screen flashes then shows the exit screen. Clicking "play again" causes the same thing. I love the JM franchise and have spent a very frustrating several weeks unable to play.

I'm having the same issue here, I'm running it on Windows 7 Ultimate 64-bit with NVIDIA GeForce 9800 GT graphics card with the latest update. It won't run at all, the process opens for a couple seconds and then the BFG client just asks me if I want to play it again... I would just like to play it in general! I've tried everything.. I purchased this game to, which is a real let down :/

I get it to open, but it's laggy and doesn't load right. I thought maybe getting to the options screen and changing it out of full screen mode would help, but it just made it a little less laggy.

So disappointed! I was excited to try the new Jewel Match game immediately after finding it.