piece

cannot get the piece from the music box, got other bottle, but it tells me it needs to be wind up..can anyone help, or is this a clitch..

It must be a glitch - again. Having same problem. Uninstalled and re-installed game and still same problem. Not a happy fishie!!

same here,I clicked all over the box,piece does not move!

I posted this in the tech issues but what they tell you to do doesn't work I have tried everything and cannot go any further
They try to fix your computer but its in the game itself so they need now to fix it right away so I can finish

I also can't pick up the piece. I can't do any thing else. Guess I will have to call tomorrow and get my money back. Sorry everyone is having the same problem.
But now they can't say that it's my computer.

i have the same, can't pick up the piece, looks like a bug to me

Start a new profile ... it worked ... only if you go in a certain order. Do not put key in the box until you put both statues in, then turn the key and it will open and you can pick up the items.

Guess there is a certain order you must do for it to work.

It worked if your willing to start a new profile, which is absolutely crazy in order to finish.

Judy

I played this game when it came out the other day and had no problems at all. Today, I'm playing under a different name and I'm stuck at the same place as everyone else!! Doesn't make sense!

No, you have to have a male statue to put on top of the music box. Then it works.