Start over

[Post New]by chakablay on Aug 5, 14 5:38 PM
is there anyway for me to delete this game and start over? The screen keeps freezing up on me and I am losing my energy points behind this

2,557 Posts

Re:Start over

[Post New]by bfgVaiya on Aug 6, 14 7:00 AM
Hey chakablay

I'm sorry to see the game is freezing and causing you to lose energy! I would recommend checking out the help article below for some possible steps:

Game Crashing, Freezing, or Blank Screen

If the issue continues, please contact our Technical Support Team HERE with a Dr. Felix Report and one of our Reps will be more than happy to help!

Thank you so much for bringing this to our attention. Since the forum system is unable to move individual posts into a different thread, I'm going to go ahead and lock this thread.

Please feel free to repost this in the dedicated Tech Thread for this game HERE so we, and the devs, can track the issue.


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