shanyem
Squid
Squid
71 Posts

Unable to Finish Game - Possible Technical Issue? Need Fix!

[Post New]by shanyem on Aug 7, 14 11:45 PM
I (and others) am unable to use the aspects of the game we paid for due to a glitch in the extra game play. In the last HOP, there is one item left - a gong, which is NOT on the screen. Pressing the hint button just creates a message that there is 'nothing more to do here'. Using the bubble shooter just results in a never ending bubble shooter episode! I've uninstalled/reinstalled to no avail. I also have followed the instructions on manually checking for game updates - there are none available. I would appreciate a response to this discussion as there have been NO replies in reference to this anywhere else- whether information that there is a fix, that we are out of luck OR that we will be reimbursed for our purchase as this game has a problem and no plans are in the works for a fix in development.

 

Re:Unable to Finish Game - Possible Technical Issue? Need Fix!

[Post New]by Andraxa on Aug 12, 14 3:56 AM
Same here! We payed and want to finish the game.
Please fix this!

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Unable to Finish Game - Possible Technical Issue? Need Fix!

[Post New]by bfgVaiya on Aug 13, 14 7:52 AM
Hey shanyem and Andraxa

I'm really sorry to see you're both experiencing this issue!

Please contact our Technical Support Team HERE with a Dr. Felix Report and one of our Reps will be more than happy to help!

Since this is a tech issue, I'm going to have to lock this thread to keep the forums tidy. Please feel free to repost in the dedicated Tech Thread for this game HERE

bfgVaiya

 
 
 
 
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