Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by pondprowler on Aug 13, 14 12:35 AM
A thread for your tech issues!

(Please note: I am not a BFG employee or a tech expert, I'm just posting this thread to help give a place for people having trouble to post their issues. Instead of PMing me with your questions, which I probably can't answer, please POST YOUR ISSUE or questions in this thread!
Thanks!
~pp)


Edited on 08/13/2014 at 5:46:53 AM PST


 
pjplanner
Guppy
Guppy
157 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by pjplanner on Aug 13, 14 1:33 AM
Corrupted on download. DLL missing? or something like that. Error 26. Uninstalled and re-downloaded but got the same message when I tried to play. Gave up and uninstalled. Needless to say, a 'no buy' !

 

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by cld1957 on Aug 13, 14 1:36 AM
pjplanner wrote:Corrupted on download. DLL missing? or something like that. Error 26. Uninstalled and re-downloaded but got the same message when I tried to play. Gave up and uninstalled. Needless to say, a 'no buy' !



same exact issue for me. did the reload and no luck.

 
Cr1s
Starfish
Starfish
44 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by Cr1s on Aug 13, 14 1:49 AM
Same here.

 
tictacsix
Herring
Herring
304 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by tictacsix on Aug 13, 14 1:52 AM
same issue.
cannot find import; DLL may be missing, corrupt or wrong version. File d3 dx9_39. dll error 126.
Re installed twice with same negative results.

 
Newmenor
Starfish
Starfish
53 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by Newmenor on Aug 13, 14 2:00 AM
Having exactly the same problems too. Don't usually get error reports on my laptop which runs Windows 7.

 
kayjay97
Starfish
Starfish
47 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by kayjay97 on Aug 13, 14 2:01 AM
Same issue here

 
Roos53
Squid
Squid
70 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by Roos53 on Aug 13, 14 2:02 AM
Same here too.

 

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by magsied on Aug 13, 14 2:13 AM
I have uninstall this games 3 times and reinstall but will not opion. I have also uninstalled big fish games and reinstalled but still will not let me play les miserables jean valjean. I have purchased this game but will not let me play it. Margaret Dowling maginleeds@msn.com

 
mamachi
Guppy
Guppy
158 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by mamachi on Aug 13, 14 2:41 AM
Same issue

 
asenski
Seahorse
Seahorse
38 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by asenski on Aug 13, 14 3:09 AM
Got the same problem with the message

cannot find import; DLL may be missing, corrupt or wrong version. File d3 dx9_39. dll error 126.
Needless to say NO BUY for me.

 
lynies
Jellyfish
Jellyfish
16 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by lynies on Aug 13, 14 3:10 AM
same

 
bigdave02
Minnow
Minnow
228 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by bigdave02 on Aug 13, 14 3:16 AM
The same here too.

 
bbelle
Clownfish
Clownfish
795 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by bbelle on Aug 13, 14 4:01 AM
Same thing also

 
pemerald46
Guppy
Guppy
100 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by pemerald46 on Aug 13, 14 4:05 AM
tictacsix wrote:same issue.
cannot find import; DLL may be missing, corrupt or wrong version. File d3 dx9_39. dll error 126.
Re installed twice with same negative results.


Same here

 

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by cascademountain on Aug 13, 14 4:22 AM
got same problem never had this one before

 

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by aleta59 on Aug 13, 14 4:34 AM
Same for me. dll missing or corrupt file.

 
luvpumpkns
Lobster
Lobster
91 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by luvpumpkns on Aug 13, 14 4:34 AM
same issue

 

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by AverageSizeFish on Aug 13, 14 4:51 AM
Joining the chorus here. I get the same error when trying to play the demo. My OS is Windows 7 Professional.

ETA: I went to Microsoft and installed DirectX End-User Runtime Web Installer and now the game runs. Looks like it needed some older version of DirectX that my newer machine didn't have. Don't games usually include this in the download?

Edited on 08/13/2014 at 5:07:45 AM PST


 
dueler
Guppy
Guppy
190 Posts

Re:Please post your TECH ISSUES for Les Misérables: Jean Valjean here

[Post New]by dueler on Aug 13, 14 4:56 AM
Same here as everyone else is saying, corrupt or wrong version file.
Windows 7 64bit

Edited on 08/13/2014 at 5:00:33 AM PST


 
 
 
 
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