playerpop
Herring
Herring
306 Posts

Re:Game piece thief!

[Post New]by playerpop on Aug 24, 14 5:10 PM
I know you keep records so this is really bad and not something you made up nor imagined. I hope a mod will take a good look and fix it. I don't keep good records like you but I have seen things disappear and did not have anything to back my complaint.Good luck and if you leave please let me know.

 
Amerzone
Clownfish
Clownfish
930 Posts

Re:Game piece thief!

[Post New]by Amerzone on Aug 24, 14 5:24 PM
I have had at least 3 items taken from my inventory too. These are positive of as I had just gotten them and then they were not there.

No game should steal your items. This is unacceptable.

 
thistle809
Angelfish
Angelfish
1,207 Posts

Re:Game piece thief!

[Post New]by thistle809 on Aug 24, 14 8:24 PM
Xzyva - I am very sorry to hear this. I know you are a dedicated player and are very meticulous with your record-keeping. I thought I was just forgetful (I often am) when I seemed to be missing something from my inventory. Now I know it is the poorly-designed game.

This is the kind of problem I have been protesting when I point out that Elephant Games spends plenty of effort in rewording the lists in HOS's, but ignores major glitches in functionality. I will say it again: Elephant Games seems content to worry about how pretty the frosting on the cake is while the cake, itself, is covered in mold.

 

Re:Game piece thief!

[Post New]by llaurelwreath on Aug 24, 14 9:39 PM
I've also had the occasional item come up missing and then I thought perhaps I used it somewhere and forgot about it, but now I'm starting to get concerned there is a major glitch in the game. I heard one person lost 10 pages of inventory overnight. this should be reported in the technical issues thread.

 

Re:Game piece thief!

[Post New]by WolfenRaindancer on Aug 24, 14 10:32 PM
As you may know, I have complained about the same thing...and I also have started keeping track of inventory. Hate it when I close out needing just one more item, and too tired to wait another hour...bop in the next day, and wham, none of the collected items are there, and have to start the process all over again. Or get two or three of a needed item as gifts, and go to use one, and none of them are there, either. And I just figured out why I am getting robbed of the day five gems...if I happen to playing and get items from a hos at the same time the 'another day' banner pops up, I lose the three gems. The game is tedious enough without having to rob us...still lovely to look at, but the 'glitches', whether by design or accident, are really robbing me of satisfaction.

And yes, I do have multiple games going...and anyone who has read my postings knows why

 
xshoshin
Parrotfish
Parrotfish
415 Posts

Re:Game piece thief!

[Post New]by xshoshin on Aug 25, 14 12:11 AM
I do not keep records...trusting soul...and I have several times gone in to craft something that I finally got the missing item for only to find something else missing. At first I thought maybe I'd forgotten, or used the item, or gifted it, but after happening several times, I realized things just sometimes disappear. Maddening. Since I don't keep records, I have no kind of "proof" but I would think customer service would be impressed by your record keeping Xzyva...worth a shot to see if you can get some back.

I agree there's too much effort being expended on stupid stuff like renaming items (we're big people...we can figure it out!) and ugly elves and green vines...not enough on serious impediments to enjoying the game.

 

Re:Game piece thief!

[Post New]by WolfenRaindancer on Aug 25, 14 3:54 AM
Hate to tell you but all CS is gonna wind up saying is they will forward on to the devs.

 
drew248
Clownfish
Clownfish
870 Posts

Re:Game piece thief!

[Post New]by drew248 on Aug 25, 14 4:11 AM
WolfenRaindancer wrote:Hate to tell you but all CS is gonna wind up saying is they will forward on to the devs.

You Might Get a Free (Different) Game--- But Not Any Replacements---This is What I Got When 2 Entire Games Were "Lost/Stolen"

 
Patzy140
Clownfish
Clownfish
528 Posts

Re:Game piece thief!

[Post New]by Patzy140 on Aug 25, 14 5:10 AM
Yesterday I did the craft 30 items for the craft smith achievement. I got the three gems and all was good. Today when I logged in the achievement had disappeared along with the gems.

I am not happy!

 
cynththemoler
Dogfish
Dogfish
1,948 Posts

Re:Game piece thief!

[Post New]by cynththemoler on Aug 25, 14 6:03 AM
Can't help wondering if all you people keeping these records aren't just taking this game a little too seriously.

I have never bothered with record keeping, I play the game as it is in front of me and fast - because I have a lot of other things to do in my life. I have eggs thrown at me, diamonds instead of flowers, on my wheels and in crafting also plenty of stamps (all of them). I have seven games on the go and it is the same across all of them.

My inventories are pages long and items are there when I need them; so why am I so different?

 

Re:Game piece thief!

[Post New]by grannykaren1999 on Aug 25, 14 6:26 AM
So, I'm not crazy. Well maybe a little. But things have been missing from my inventory also. I don't have a lot so when something comes up missing I notice.

 
HotLily
Herring
Herring
325 Posts

Re:Game piece thief!

[Post New]by HotLily on Aug 25, 14 6:30 AM
Xzyva I think you should report this as a technical problem. I know this is only a game, but it's not fair when something like this happens. I don't keep a list of my inventory, but I'm sure that I have lost some items recently. Something happened a few days ago that made me wonder. One of my friends posted in the thank you thread and named me as gifting her 3 times and I know that I hadn't! Also I have had more than one gift from a player on the same day. I have actually pm'd these friends to let them know this has happened. I was wondering maybe there is a glitch and this could be the reason for items going missing? I know it doesn't explain crafted items but maybe some of the lesser ones?

Freya

 
sandy510
Parrotfish
Parrotfish
479 Posts

Re:Game piece thief!

[Post New]by sandy510 on Aug 25, 14 7:01 AM
I was just a wondering how many of you guys wanted to gift more friends per day? This wacky game has a way of just doing exactly what you want or to the other extreme what you don't want.

 
DivaDoodle
Angelfish
Angelfish
1,119 Posts

Game piece thief!

[Post New]by DivaDoodle on Aug 25, 14 7:20 AM
XzyvaGreenfern wrote:Now I am REALLY MAD!!!!! This last week I have been working very hard and tediously on crafting. I have kept meticulous records and was so happy that my inventory was growing. Then, I went through my inventory and checked it against my list I've been keeping. Just since Friday, the game has robbed me of 15 of my crafted items, most of which use the very rare and almost impossible to get red stamps, the nearly as hard to get green ones, and the now equally hard to get blues!
I hardly ever get mad, but steam is coming out my ears. I KNOW I have not just forgot something, or made a couple mistakes. Two of the items, Blessing Pendant and Seal of Prayer, I just crafted today and they never made it into my inventory!
First they dial down all the stamps so it is almost not worth it to play.Then they require multiples of expensive and difficult to craft items,and now this! To avoid boredom and have more fun playing, I devised challenges for myself in working on getting the stamps for particular items until I can craft them--sometimes taking all day of rounds, again and again, just to craft a few items.
All those missing are either expensive to make, or hard to get items for, or require a lot of stamps or multiples of more than one color of stamps. I worked so hard on them only to find most of them are missing! NOW I'M READY TO QUIT, TOO!!! I am very patient and willing to put up with a missing item here or there, or a bit of gold from my flower-clicking. But this is ridiculous!
Sorry this is so long, but I am just so mad! And I've bought lots of gems from the store too! Eugh! I'm not sure this is worth it! Anybody else have this problem?
Screaming, Xzyva

Xzyva my dear friend the same happened to me! I put in a ticket to CS addressed to Accounting instead of tech difficulties, and explained that with my items disappearing from inventory is exactly like my bought diamonds disappearing, since I use my diamonds to get the items I need for crafting etc, and
that even if the Devs could fix this glitch it would not return my diamonds or crafted objects. I asked for a refund so that when it is finally fixed I can safely buy more diamonds. They completely refunded me.
You are so so helpful and kind and I want to give you some words of relief. Replacing the money you spent may help take the sting out!
xo

 

Re:Game piece thief!

[Post New]by bfgGlithui on Aug 25, 14 8:58 AM
Oh no, I'm so sorry to hear that inventory items have been disappearing for a lot of you!

I'm afraid Customer Support and the specialists at Big Fish that work with the game developer, Elephant Games, are unable to make any changes to the programming of the game, but we absolutely see your recent posts about how crafted items are disappearing in the game.

We've gotten this information to our team that works with Elephant Games so they can investigate further. Hopefully this is something they can fix, and when a resolution is found and implemented, it will be included in a future update for the game.

bfgGlithui

 
LadyLark
Minnow
Minnow
285 Posts

Re:Game piece thief!

[Post New]by LadyLark on Aug 25, 14 8:59 AM
Xzyva, I too have lost articles, as you know, but nothing as amazing as what you have lost. Don't lose heart, dear, hopefully CS and Tech Support will help you out. Virtual property is property under the law! They need to at least reimburse you for the gems you have purchased. Hang in there!

 
Patzy140
Clownfish
Clownfish
528 Posts

Re:Game piece thief!

[Post New]by Patzy140 on Aug 25, 14 9:23 AM
I don't keep a record of my inventory, but when you only have 8 gems it's easy to notice 3 going missing. As for the achievement - well that was obvious.

I have posted this to technical, but I don't see what can be done.

 
xshoshin
Parrotfish
Parrotfish
415 Posts

Re:Game piece thief!

[Post New]by xshoshin on Aug 25, 14 9:52 AM
What's interesting to me is that Elephant/BF can't replace items lost in this manner. My favorite game is Dark Manor...same BF, different developers...and they are excellent at helping resolve issues like this. On several occasions something went wrong and I lost silver or gold or something from my inventory and BF CS was able to figure out the problem and correct it. BF seems helpless in this Elephant game...I'm curious about that.

 
Fishpole
Clownfish
Clownfish
556 Posts

Re:Game piece thief!

[Post New]by Fishpole on Aug 26, 14 11:30 PM
Well I'm glad (?) to see that I am not the only one with 'missing' Inventory. I mean, that I am NOT happy that it is happening to me or anyone else....just that I am not alone in this or crazy!

I finished up this afternoon at a certain point. When I went in this evening to complete my 'quests'....I found that I had mysteriously 'lost' one 'Raven's Eye'...I needed 2, one 'Glowing Darkness'....you got it! I needed 2. And one of my 'Shard's of Soul' that I was collecting for the 'Witch' was gone, leaving me to have to collect 3 more instead of 2.

When I went to look at my Inventory....I don't keep a record....just mentally.....I had 4 pages of items with just one thing on them. I haven't had more than one and a half pages of one item inventory items for quite some time now. So where did everything go?

I certainly haven't crafted anything. It's just been a case of doing the rounds, getting whatever so and so wants, giving it to them and then moving on.

A 'Glitch'?........Somehow I don't think so!

 
 
 
 
Go to: