Please post any TECH ISSUES for Secrets of Olympus 2: Gods Among Us here!

[Post New]by bfgGlithui on Sep 9, 14 5:38 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgGlithui

 

Re:Please post any TECH ISSUES for Secrets of Olympus 2: Gods Among Us here!

[Post New]by bethrocca on Sep 11, 14 3:39 AM
I've tried everything. I can not blow up the tnt on level 48

 
RyeMcLaughlin
Stingray
Stingray
4,659 Posts

Re:Please post any TECH ISSUES for Secrets of Olympus 2: Gods Among Us here!

[Post New]by RyeMcLaughlin on Dec 2, 14 8:07 AM
Crashes while loading on my MacBook Pro running 10.8.5 (Mountain Lion).

Uninstalled and reinstalled - same thing.


 

Re:Please post any TECH ISSUES for Secrets of Olympus 2: Gods Among Us here!

[Post New]by papa_wheelie on Dec 29, 14 4:19 PM
Play goes into slow motion on level 37. Cannot drag game pieces. Can only click to change places and everything moves slow. Using Toshiba laptop with windows 8.1. Deleted and reloaded game with no help.

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Please post any TECH ISSUES for Secrets of Olympus 2: Gods Among Us here!

[Post New]by bfgVaiya on Dec 30, 14 12:50 PM
Hey RyeMcLaughlin and papa_wheelie

I'm sorry to see the game is crashing and slowing down for you! For performance and crashing issues, I highly recommend checking out the following help article for steps that can help out:

Game Crashing, Freezing, or Blank Screen

If the issues continue, or if you've already tried these steps, please contact our Technical Support Team HERE with a Dr. Felix Report and one of our Reps will be more than happy to help!

bfgVaiya

 
 
 
 
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