bfgLianorm
Moderator
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608 Posts

New UPDATE Available For - Manor Memoirs Collector's Edition - February 4, 2015

[Post New]by bfgLianorm on Sep 18, 14 8:30 AM
Morning Everyone!

I have great news! A new version of Manor Memoirs Collector's Edition is now available on the website. This update includes:

• Corrections to copyrighted images
• Stuck newspaper image on screen
• Game not launching when PLAY is selected
• Customers with blank orders
• Thermometer Hint not appearing or working


To get this new update installed, you can follow the steps listed out below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.

Thank you again for your patience, and happy gaming everyone!

bfgLianorm

Edited on 02/04/2015 at 1:25:24 PM PST


 

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - September 18, 2014

[Post New]by kyteekat on Sep 22, 14 9:15 AM
I did all that was stated to get this game to function. I can not even open it. error message 126 appears. Also I never made a purchase and it says I own this game. I would never buy a game I have not played first.

 

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - September 18, 2014

[Post New]by blueeyedrn on Sep 23, 14 5:40 PM
followed update tips from bfgLianorm - no luck;

used tech support & did what was suggested in e-mail response - no luck

initially uninstalled and reinstalled x3 - no luck

really liked game concept & wanted to play it - no luck

NOW WHAT??????!!!!!!!

 

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - September 18, 2014

[Post New]by KLShaw on Sep 28, 14 7:25 AM
I am having all of the same issues and also really liked the game concept as it is similar to Gardenscape. Very frustrating even though they offered me another game, I wanted this one.

 

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - September 18, 2014

[Post New]by LadyHeatherRose on Oct 26, 14 4:17 AM
Also having no luck installing. Really feeling GRRRRR as i also like " Gardenscapes"and was looking forward to something similar! Get it sorted soon please PLEASE PLEASE !

 

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - September 18, 2014

[Post New]by hrr1411 on Nov 7, 14 12:48 PM
I've already tried that twice, it says all my games are up to date! I downloaded all my games within the last couple of weeks. which is after the update came out but I tried it anyway. Well how do you get your money back if a game don't work?

 

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - September 18, 2014

[Post New]by HOAdventureFan on Nov 27, 14 9:26 PM
I FINALLY got everything to work in the game. I think. But it STILL will not let me get to the Pantry to get the "stars"/"credits" for that!!!!! What's up with this???

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:New UPDATE Available For - Manor Memoirs Collector's Edition - February 4, 2015

[Post New]by bfgBellerophon on Feb 4, 15 1:24 PM
Hi everyone,

I have great news! A new version of Manor Memoirs Collector's Edition is now available on the website.

This update should help fix the launching issues that have been reported.

This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.

It looks like we forgot to lock this thread the last time the game was updated. We normally lock the threads that announce updates, so I'm going to go ahead and lock this thread.

Thank you again for your patience everyone!

bfgBellerophon

 
 
 
 
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