catbag8717
Angelfish
Angelfish
1,163 Posts

Please post any TECH ISSUES for Strike Solitaire 3: Dream Resort here!

[Post New]by catbag8717 on Sep 24, 14 1:01 AM
A thread for any tech issues you may have! Please also include the Operating System you're using.


Edited on 09/24/2014 at 6:13:29 AM PST


 

Re:Please post any TECH ISSUES for Strike Solitaire 3: Dream Resort here!

[Post New]by bfgGlithui on Sep 24, 14 6:13 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgGlithui

 

Re:Please post any TECH ISSUES for Strike Solitaire 3: Dream Resort here!

[Post New]by brainfart1231 on Sep 24, 14 11:18 AM
I downloaded the game three times and all three times I get the same problem. The game tries to launch and I get a gray screen with bits and pieces of the game flashing on and off the screen rapidly. I have to log out and come back in to get the game off.

 

Re:Please post any TECH ISSUES for Strike Solitaire 3: Dream Resort here!

[Post New]by wilcome on Oct 4, 14 2:50 PM
Downloaded game on my PC. I have tried twice to play game but does not work. Seems to be frozen.

 
tsenones
Jellyfish
Jellyfish
13 Posts

Re:Please post any TECH ISSUES for Strike Solitaire 3: Dream Resort here!

[Post New]by tsenones on Oct 7, 14 3:09 PM
The 10th frame in the Junior section does not work. You are able to play the first run of the cards but then it gives you the screen to select Continue, Repeat, Frames. You can't play the second run of cards. You can select to repeat the frame and get a higher score, but you only get the first box, not the next 2.

 
texgma
Starfish
Starfish
45 Posts

Re:Please post any TECH ISSUES for Strike Solitaire 3: Dream Resort here!

[Post New]by texgma on Oct 9, 14 11:39 AM
I am having the same problem. get to the 10th frame and you have to replay the whole thing.

 
 
 
 
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