catbag8717
Angelfish
Angelfish
1,163 Posts

Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by catbag8717 on Sep 30, 14 1:13 AM
A thread for any tech issues you may have! Please also include the Operating System you're using.

Edited on 09/30/2014 at 5:40:07 AM PST


 

Re:Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by bfgGlithui on Sep 30, 14 5:42 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgGlithui

 
solquist
Jellyfish
Jellyfish
17 Posts

Re:Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by solquist on Oct 5, 14 7:26 AM
Captains Chest Level 8. No matter how many times I replay it, and get a perfect score it does not change my score from 2/6. I cannot move on from this Captains Chest deck because without that change in score I don't have enough points.

 

Re:Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by virgi2001 on Oct 11, 14 2:16 PM
I am having exactly the same difficulties with level 8 on my PC. I can have everything perfect but it will not go forward to level 9.

 

Re:Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by ksb2211 on Oct 13, 14 11:38 AM
I am having memory issues
error" Access violation at 0x0045D3C8 (tried to read from 0x00000000) program termineted.

Windows Vista

I have rebooted, shutdown, also deleted and restored.

 

Re:Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by hastica on Oct 14, 14 5:20 AM
I am having memory issues
error" Access violation at 0x0045D3C8 (tried to read from 0x00000000) program termineted.

Windows Vista

I have rebooted, shutdown, also deleted and restored.


Figures after I pay for the damn game...... I can't play it.

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Pirate's Solitaire 2 here!

[Post New]by bfgWaimea on Oct 16, 14 12:50 PM
Hi Everyone,

I'm sorry to hear about the recent access violation issues with the game.

In case it comes in handy, the following help article might be useful:

Access Violation

If you continue to experience this type of issue, you can definitely contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

bfgWaimea

 
 
 
 
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