catbag8717
Angelfish
Angelfish
1,163 Posts

Please post any TECH ISSUES for Fierce Tales: Feline Sight here!

[Post New]by catbag8717 on Oct 3, 14 1:11 AM
A thread for any tech issues you may have! Please also include the Operating System you're using.

Edited on 10/03/2014 at 8:01:58 AM PST


 
bfgLianorm
Moderator
Moderator
608 Posts

Re:Please post any TECH ISSUES for Fierce Tales: Feline Sight here!

[Post New]by bfgLianorm on Oct 3, 14 8:01 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
read61
Salmon
Salmon
2,775 Posts

Re:Please post any TECH ISSUES for Fierce Tales: Feline Sight here!

[Post New]by read61 on Oct 5, 14 10:43 AM
Really not sure if this is a tech issue or not, but downloading this morning it got to 80% and then died.....downloading again (from the beginning, ugh!) so will see what happens this time around. Using Windows 7 desktop. If it dies again I think I'll ask for a refund, once could be me but twice....? Other stuff downloads fine.

 
read61
Salmon
Salmon
2,775 Posts

Re:Please post any TECH ISSUES for Fierce Tales: Feline Sight here!

[Post New]by read61 on Oct 5, 14 3:34 PM
Did the second download (took all afternoon) and this time it got to almost 90% before freezing. In fact, both times it completely froze my game manager. Not impressed at all.

 
read61
Salmon
Salmon
2,775 Posts

Re:Please post any TECH ISSUES for Fierce Tales: Feline Sight here!

[Post New]by read61 on Oct 6, 14 5:48 AM
Apparently third time is the charm! Managed to get the darn thing downloaded this morning, finally. Now I just hope the game plays without any issues. I haven't had this much trouble downloading a game in a very, very long time.

 
Lildballe
Starfish
Starfish
41 Posts

Re:Please post any TECH ISSUES for Fierce Tales: Feline Sight here!

[Post New]by Lildballe on Nov 7, 14 12:08 PM
I've tried absolutely everything you suggest in your help-section, but the game keeps freezing at the exact same place every time. I give the pine-nuts to the squirrel, it drops the key - and when I pick up the key everything freezes.

Windows 7, playing on my PC

Edited on 11/07/2014 at 12:10:47 PM PST


 
 
 
 
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