catbag8717
Angelfish
Angelfish
1,163 Posts

Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by catbag8717 on Oct 10, 14 1:04 AM
A thread for any tech issues you may have! Please include the Operating System you're using.

Edited on 10/10/2014 at 5:54:01 AM PST


 
bfgLianorm
Moderator
Moderator
608 Posts

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by bfgLianorm on Oct 10, 14 5:54 AM
Hi Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by buggy75 on Oct 10, 14 12:55 PM
I downloaded and played this game for the 90 minutes with no problem...I liked the game so I purchased game and now it will not download at all I just does nothing I hit install and I get nothing I am running windows 8.1

Edited on 10/10/2014 at 12:57:17 PM PST


 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by OregonPandora on Oct 10, 14 1:43 PM
I have tried to download a couple of my purchased games to no avail, so I am assuming it is a BFG issue and not my computer since you are having the same problem. They will probably fix it soon.

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by biscuitsmama on Oct 10, 14 2:10 PM
I too am having the same issue and am afraid to purchase anything today. I have repeatedly asked BFG via FB to apprise us of what is going on. Obviously there is an issue somewhere and it would make sense to be proactive and let us know what is happening.

It is very disappointing because I want to purchase today's game and am afraid it won't work.

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by mzfitkid on Oct 11, 14 6:39 AM
Wont download..

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by freezergirl2003 on Oct 11, 14 7:22 AM
Am having the same problem, won't download.

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by zeldafriend on Oct 15, 14 12:17 PM
It works for me now. I was not signed in at the game app (stupid)

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by dixie2012 on Oct 18, 14 5:16 PM
mine downloaded no problem but cant get the books fo work

 

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by Leadfootlily on Oct 26, 14 8:35 PM
I had no trouble downloading the game, the only recurring problem that I am having is that while I am playing this game, it keeps locking up! I have to close it and restart it, sometimes several times in just a few minutes! Very frustrating! Come on BigFish...........fix it please!

 
qpr1
Clownfish
Clownfish
733 Posts

Re:Please post any TECH ISSUES for Maestro: Dark Talent here!

[Post New]by qpr1 on Dec 20, 14 7:14 AM
I have finished the game, my complaint is the map did not show the scenes I had completed nor the scenes where there was something to do

 
 
 
 
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