bfgLianorm
Moderator
Moderator
608 Posts

Please post any TECH ISSUES for Fill and Cross: Trick or Treat 2 here!

[Post New]by bfgLianorm on Oct 31, 14 5:55 AM
Hi Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
lell3
Sea Anemone
Sea Anemone
2 Posts

Re:Please post any TECH ISSUES for Fill and Cross: Trick or Treat 2 here!

[Post New]by lell3 on Oct 31, 14 1:13 PM
It says 'youve made too many mistakes, start again' as various different times when I havent made a mistake!!

 

Right click for mac users?

[Post New]by musicalbelle on Nov 1, 14 6:00 AM
I am running a mac and my apple mouse only has one button. In World Mosaics, I can use the control button on the keyboard while clicking the mouse to effect the "right click". Ive tried every key and cannot figure out how to right click in this game. Please help.

Edited on 11/02/2014 at 8:41:19 AM PST


 

Re:Please post any TECH ISSUES for Fill and Cross: Trick or Treat 2 here!

[Post New]by twinsquidgy on Jan 8, 15 1:30 AM
What happened to the bonus level you unlock with (a lot of) candies at the end? I had it but was a few candies short, then finished level and wanted to unlock it and it was gone as an option. Would like it to be able to play. Thanks

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Please post any TECH ISSUES for Fill and Cross: Trick or Treat 2 here!

[Post New]by bfgVaiya on Jan 8, 15 9:44 AM
Hey twinsquidgy

I'm really sorry to see the bonus level seems to have disappeared! It's definitely unusual for a level to disappear, so I'd like to recommend getting in touch with Customer Support HERE, and one of our Reps will work with you to find a solution

bfgVaiya

 

Re:Please post any TECH ISSUES for Fill and Cross: Trick or Treat 2 here!

[Post New]by twinsquidgy on Jan 9, 15 10:55 AM
Thanks. Just submitted customer support ticket Hopefully they can figure out what went wrong.

 
 
 
 
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