Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Asian Riddles 3 here.

[Post New]by Daxadillion on Nov 3, 14 12:49 AM
A thread for any Tech Issues you may have. Please also include the operating system you are using.

Edited on 11/03/2014 at 5:55:56 AM PST


 

Re:Please post any TECH ISSUES for Asian Riddles 3 here.

[Post New]by bfgGlithui on Nov 3, 14 5:56 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgGlithui

 

Re:Please post any TECH ISSUES for Asian Riddles 3 here.

[Post New]by kahluah91 on Nov 3, 14 6:35 PM
I purchased this game and it will not run. I have tried reinstalling it. I have made sure my adobe is updated, directx is updated. I have tried everything on the game compatibility page. Nothing happens when I click on Play Game. I have other games that work fine.
I don't know whats next, except for a credit on another game.

 
SandraSwede
Shark
Shark
14,103 Posts

Re:Please post any TECH ISSUES for Asian Riddles 3 here.

[Post New]by SandraSwede on Nov 13, 14 12:44 PM
I have encountered a weird problem with this game.

When clicking the last square into place in
Puzzle No. 6 in Room 4, I got kick out of the game.

Ok, I thought I must have nudged a key on my keyboard by mistake to cause this so I played the puzzle through a second time and damned if it didn't happen again!!!!

What gives?

The next level Room 5 was open and I could play there without problems but I would like to be able to play the remaining 9 games in the now unplayable Room 4.

 
SandraSwede
Shark
Shark
14,103 Posts

Re:Please post any TECH ISSUES for Asian Riddles 3 here.

[Post New]by SandraSwede on Nov 17, 14 6:50 AM
The same thing happened again, in another puzzle...

I hope the devs read Tech Issues.

 
 
 
 
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