FudgeChi
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2,380 Posts

Tourney results page 13/11 won't load :(

[Post New]by FudgeChi on Nov 6, 14 12:24 PM
So I can't collect my little bit of winnings. Is it the same for everyone?

Edited on 11/13/2014 at 1:18:06 PM PST


 
bilby_girl
Guppy
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167 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by bilby_girl on Nov 6, 14 12:26 PM
Same for me and I'm not happy.If I don't get my 50 diamonds I won they can credit me the 15 diamonds I spent to play.


 
gerl2
Guppy
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194 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by gerl2 on Nov 6, 14 12:31 PM
yep me neither

 
FudgeChi
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Re:Tourney results page 6/11 won't load :(

[Post New]by FudgeChi on Nov 6, 14 12:33 PM
It's not good is it? Many will have spent diamonds.
bilby, you want your 50 diamonds, you won them fair and square

 
Tamarindra
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116 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by Tamarindra on Nov 6, 14 12:37 PM
Same here.
I finally won diamonds for the first time (on my new laptop-game as Wizzy), Yay!
But, like it seems to be with you, the final page for results and prizes has been 'loading & calculating' for the last 10 to 15 minutes......

Keeping my fingers crossed!
Oohh the suspense....

Greetz! Yamuun

edit: by the way, any-one notice the 'hidden' message on the Tourny-clock?
It says: "It's 5 o'clock somewhere".
That just happens to be 1 of my favorite lines from a TV-show!

Edited on 11/06/2014 at 12:46:16 PM PST


 

Re:Tourney results page 6/11 won't load :(

[Post New]by AlyssaMarie2010 on Nov 6, 14 12:43 PM
Didn't get my 68 diamonds either,my page won't load either.
Please fix the problem.

 
miner
Herring
Herring
313 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by miner on Nov 6, 14 12:49 PM
My last view it said I had 12 diamonds.

At the end it said that if you have a reward you can collect the next time you enter the tournament lobby ( when ever that will be )

 
FudgeChi
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2,380 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by FudgeChi on Nov 6, 14 12:53 PM
I did see that "It's 5 o'clock somewhere" message but didn't know it was from a TV show, maybe we don't get it here.
And maybe instead of the devs trying out their humour they could get the tourney working properly. The last tourney was fine so why fiddle with it?
They will have to do something, players will be in uproar! We already are!!!!

 
bfgWaimea
Salmon
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2,837 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by bfgWaimea on Nov 6, 14 12:58 PM
Hi Everyone,

We've noticed that there's some recent trouble with the tournament payout. We apologize for the inconvenience, but the developers are aware of this and are working to resolve the issue. Not to worry, everyone will be receiving their reward as soon as this is all sorted out.

Thank you for your patience and we hope you continue to enjoy the game in the meantime.

bfgWaimea

 
FishyFemale
Angelfish
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1,174 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by FishyFemale on Nov 6, 14 1:04 PM
Tamarindra wrote:
edit: by the way, any-one notice the 'hidden' message on the Tourny-clock?
It says: "It's 5 o'clock somewhere".
That just happens to be 1 of my favorite lines from a TV-show!


I noticed that too but in my game it showed the number 2019 twice embedded in the sentence. Weird.

 
cynalot
Lobster
Lobster
85 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by cynalot on Nov 6, 14 1:08 PM
I'm having the same problem. Any news on a solution yet?

 
FudgeChi
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2,380 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by FudgeChi on Nov 6, 14 1:27 PM
Thank you bfgWeimea, pleased the devs are aware.

I saw that 2019 embedded too, maybe that's when we'll receive our reward!!!

To be serious, I'm sure they will sort it

 
FudgeChi
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2,380 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by FudgeChi on Nov 6, 14 1:31 PM
Oh, no sooner said than done You can collect your reward now

Thanks for the fast work devs and Mods for keeping us informed

 
bilby_girl
Guppy
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167 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by bilby_girl on Nov 6, 14 1:51 PM
Thanks for fixing the problem in a timely manner.

Yeah!! I got my diamonds, best result I've ever had so I'm "Happy"

 
Tamarindra
Guppy
Guppy
116 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by Tamarindra on Nov 6, 14 2:02 PM
Me too !

 
NeenaL60
Minnow
Minnow
251 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by NeenaL60 on Nov 6, 14 3:07 PM
Did this tourney encompass PC and IOS? Congrats all you diamond magnates!

 
pyanobar
Seahorse
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30 Posts

Re:Tourney results page 6/11 won't load :(

[Post New]by pyanobar on Nov 6, 14 5:21 PM
Well I wasn't among the tourny winners ... as a matter of fact the powers that be TOOK 60 DIAMONDS from my stash. So congratulations winners, it's my unauthorized pleasure to be contributing to the pot.
I'll be reporting it.

 
FudgeChi
Flounder
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2,380 Posts

Re:Tourney results page 13/11 won't load :(

[Post New]by FudgeChi on Nov 13, 14 1:19 PM
Just edited my title to say that it's the same this week.
Mods, are the devs aware of the issue again do you know please?

Edited on 11/13/2014 at 1:19:19 PM PST


 
FudgeChi
Flounder
Flounder
2,380 Posts

Re:Tourney results page 13/11 won't load :(

[Post New]by FudgeChi on Nov 13, 14 1:35 PM
It's OK, seems to be fixed now They have to stop doing this to us!

 
 
 
 
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