annibelle1
Guppy
Guppy
146 Posts

What does this pop up mean to anyone on the forum. I got it with the last fatal error

[Post New]by annibelle1 on Nov 19, 14 5:48 PM
I got this after reloading a new game for Agency 33. I have gotten numerous fatal errors no matter how many times I have deleted the game, etc. I will send to team about technical issues. Anybody else getting this? Just curious?

### Comments starts with '#'
### Headlines should start with '[' and end with ']'
### Variable configurations requires at least one assignment operator.
### Key will be assumed up to the first assignment operator: key=value
### If you want to remove any of those configurations, just comment out it

[IGP]
### Variables to configure the environment of the online services
SiteURL=http://www.bigfishgames.com # Site URL
StoreURL=https://store.bigfishgames.com/source/iap # URL for IGP overlay
ServiceURL=https://store.bigfishgames.com/api/v1 # URL for IGP web services
DeviceServicesURL=https://deviceservices.bigfishgames.com
MobileServicesURL=http://mobileservices.bigfishgames.com/events/session.php

 
klfrr
Clownfish
Clownfish
807 Posts

Re:What does this pop up mean to anyone on the forum. I got it with the last fatal error

[Post New]by klfrr on Nov 19, 14 7:00 PM
Yeesh, sorry to hear your troubles. No, I haven't seen anything like that.

 
4tinynana
Seahorse
Seahorse
29 Posts

Re:What does this pop up mean to anyone on the forum. I got it with the last fatal error

[Post New]by 4tinynana on Nov 20, 14 12:19 PM
I don't know what all that means, but I would try saving your game progress to a flash drive then uninstall both the game & the games manager & then reinstall the manager then the game.

I was having problems with one of my games not loading correctly and this is what cleared it up for me.

Good Luck!

 
HoosierAmy
Angelfish
Angelfish
1,227 Posts

Re:What does this pop up mean to anyone on the forum. I got it with the last fatal error

[Post New]by HoosierAmy on Nov 20, 14 7:00 PM
4tinynana wrote:I don't know what all that means, but I would try saving your game progress to a flash drive then uninstall both the game & the games manager & then reinstall the manager then the game.

I was having problems with one of my games not loading correctly and this is what cleared it up for me.

Good Luck!


Would be my suggestion...

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:What does this pop up mean to anyone on the forum. I got it with the last fatal error

[Post New]by bfgWaimea on Nov 21, 14 4:41 PM
Hi annibelle1,

I'm sorry to hear about the error that you're encountering when you're trying to play the game.

4tinynana - Thank you for offering that suggestion.

You can definitely try those steps if you'd like, but they may or may not work.

If you'd like additional help with this issue, I encourage you to contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

Since this is a post regarding a technical issue, I'm going to have to lock this thread. However, I hope that you'll be able to get the help you need via the information listed above.

If you have any other technical issues with Agency 33, please feel free to repost in the dedicated Tech Thread for this game:

Post your Agency 33 Technical Issues Here Only!

I hope that the information above will help you to get back into your game.

bfgWaimea

Edited on 11/21/2014 at 4:42:41 PM PST


 
mrs23
Herring
Herring
355 Posts

Re:What does this pop up mean to anyone on the forum. I got it with the last fatal error

[Post New]by mrs23 on Nov 22, 14 11:05 PM
I got the fatal error message a long while ago. Never could get back into the game. I wrote to the Tech team and we went back and forth a couple of times with trying to fix but never was able to get back into game. I thought that maybe with an update I could try reinstalling the game. But after 2 or 3 updates and the same fatal error message popped up, I just gave up on the game.

 
 
 
 
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