Game freezes

[Post New]by Greenseale on Dec 11, 14 1:54 AM
Game freezes when I am in the Pharmacy and trying the picture puzzle on the book. I have to force quit and my profile is corrupted so have to start again. Will try uninstalling and reinstalling to see what happens. I played this on Beta test with no problems!

 

Re:Game freezes

[Post New]by desy1714 on Dec 27, 14 9:33 PM
i have same problem, freeze up every so often then restart, re downloaded game, and had corrupted profile twice now

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Game freezes

[Post New]by bfgVaiya on Dec 28, 14 12:16 PM
Hey Greenseale and desy1714

I'm sorry to see the game is freezing! I would recommend checking out the help article below for some possible steps:

Game Crashing, Freezing, or Blank Screen

If the issue continues, please contact our Technical Support Team HERE with a Dr. Felix Report and one of our Reps will be more than happy to help!

Since this is a tech issue, I'm going to lock this thread to keep the forums tidy. Please feel free to repost in the dedicated Tech Thread for this game HERE

bfgVaiya

 
 
 
 
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