bfgWaimea
Salmon
Salmon
2,837 Posts

Please post any TECH ISSUES for Demigods here!

[Post New]by bfgWaimea on Dec 12, 14 3:46 PM
Hi Everyone,

If there's trouble with getting Demigods work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

In some cases, we can provide a known solution for technical issues in the Forums. In addition, some of our tech savvy pond residents may also swim by with good tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support Team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you'd like to refer to the previously-posted tech issues for this game, you can refer to the old tech thread here:

Post your TECH ISSUES for Demigods here

If you're unable to get a game working properly using our Help pages or the tips posted here or in the old thread, please get in touch with our Customer Support team. You can find a link to contact our Support Team on the front page of our Help pages.

Contacting our Support Team will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
frazerpaul
Guppy
Guppy
147 Posts

game not loading

[Post New]by frazerpaul on Feb 22, 15 4:30 AM
Game not loading just a black screen Windows 8.1 64 bit help

 
looloopy
Squid
Squid
67 Posts

Re:Please post any TECH ISSUES for Demigods here!

[Post New]by looloopy on Feb 28, 15 6:25 AM
demigods is a nightmare. Freezing, jerking and then stopping advancement on a level. I have re installed 3 times, changed profile etc etc. I have pc windows 7 professional system, all singing and dancing. no problems elsewhere so this game must need a fix. I see that others are suffering the same but there hasnt been a peep from BF. Whats going on?

 
Comfeee
Jellyfish
Jellyfish
14 Posts

Re:Please post any TECH ISSUES for Demigods here!

[Post New]by Comfeee on Apr 27, 15 1:44 PM
I just bought this game after the 60 min. trial. I enjoyed playing other than the fact that it kept going back to windows with each level.
Now that I have paid for it, it is completely pixelated! How can this be fixed? Very frustrating to pay for a game and not be able to play it! I am playing this game on a PC.

Edited on 04/27/2015 at 1:46:24 PM PST


 
 
 
 
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