Problems with text

Hello,

I was playing this game fine for a while... and then when I solved a jigsaw puzzle (I think maybe the third one), all of a sudden the text went wonky.

All of the diary entries have text that runs up and down on the page, instead of from left to right. Most of the pages' words are missing, except for a few of the oddly placed words.

Also, the text in the box that tells you what objects you have to find are written in an up and down fashion too.

This is an example of what I am seeing:

D
e
a
r

t
h
e

Also, at the beginning of the game where I type my name into the box, the cursor skips from left to right, and the letters that I type do not show up in the box.

I have tried re-installing, but it does not solve the problem.

I am running Windows XP Media Edition. I recently installed Windows .NET Framework 2.0 a few days ago, prior to my first install of the game. Could that have anything to do with it?

I am having the exact same problem. If you find out who to contact or how to fix it let me know.

If you haven't done so already, both of you should go online and open the chat window. There you can, in real time, state the problems you are experiencing, and perhaps get a resolution. You may not get an answer to your problem immediately, but certainly the techs at Big Fish will investigate what is going on, and will get back to you to help you both continue playing the game.

To get to the chat window, do a search of the site index.

Good luck.

Hi, I have XP 2007 and am having problems - No Text - I mean zilch, is showing in any of the option buttons, when the game loads, the three option buttons above the fireplace are blank (no text), when I push the top one, the game loads wuth there is still no text appearing in any of the pages or the hint bubbles. HELP!