unable to pickup tile

[Post New]by Sweetpeches on Jan 14, 15 12:17 PM
Unable to pickup tile in hop to unlock box. Help! I click on tile no response.

 
judithannegg
Guppy
Guppy
180 Posts

Re:unable to pickup tile

[Post New]by judithannegg on Feb 12, 15 3:34 PM
I am in same boat! Did you find solution?

 
pho2
Seahorse
Seahorse
22 Posts

Re:unable to pickup tile

[Post New]by pho2 on Feb 15, 15 5:54 PM
I can't pick the tile as well. Click on it many times from all angles and remain stuck.

 
Angel369
Lobster
Lobster
95 Posts

Re:unable to pickup tile

[Post New]by Angel369 on Feb 16, 15 5:06 AM
Me too ..and it seemed such a lovely game as well..hope one of us finds the answer soon

 

Re:unable to pickup tile

[Post New]by tobor57 on Feb 22, 15 9:46 AM
so are we stuck with a game we have paid for but can not finish? Bigfish needs to respond to this issue

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:unable to pickup tile

[Post New]by bfgBellerophon on Feb 22, 15 9:59 AM
Hi everyone,

I was splashing along the pond and came across this thread. I'm so sorry to hear that there is some trouble picking up the tile to unlock the box. Talk about frustrating!

It may be helpful to check out the following help page:

Game Crashing, Freezing, or Blank Screen

If that doesn't help, I definitely recommend to contact our Technical Support Team with a Dr. Felix Report. They will better be able to further troubleshoot.

I hope this helps!

bfgBellerophon

 
 
 
 
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