tiftgirl
Jellyfish
Jellyfish
12 Posts

Virus

[Post New]by tiftgirl on Jul 28, 08 4:34 PM
My Virus program is telling me that it found a virus in the Dream Day Wedding Married in Manhatten file! I thought files downloaded from BFG were supposed to be virus free? I've never had a virus before, I'm not really sure what to do. Should I delete the game?

 
sillyfeet
Manatee
Manatee
4,247 Posts

Re:Virus

[Post New]by sillyfeet on Jul 28, 08 5:14 PM
What virus program are you running? I am running Pcillin and mine didn't detect anything. Is your virus protection updated? I know a little bit ago I had read something, maybe here, about people's virus scans finding a virus on a game (don't know which one) and the thing was it wasn't a virus, but something in the game files that the virus program didn't have a definition for, so it hit on it as a virus. When these same people updated their virus scans and re-ran them everything was good to go. So you might want to try updating your virus protection and re-running it. There is actually a question under BFG FAQ about this very issue. Good luck.

Edited on 07/28/2008 at 5:15:57 PM PST


 
GinaBean
Manatee
Manatee
4,314 Posts

Re:Virus

[Post New]by GinaBean on Jul 28, 08 5:18 PM
Very good advice, sillyfeet. You sound like a techie!

 
bfgAegean
Moderator
Moderator
1,568 Posts

Re:Virus

[Post New]by bfgAegean on Jul 28, 08 5:22 PM
Hi tiftgirl! We are indeed virus free here at Big Fish Games. I would inspect that what you anti-virus program is detecting is not in fact a virus. Just to be sure though, I would contact our Customer Support people. They are great at what they do, and I'm sure they can help you figure out what the issue is. Good luck!

Happy gaming!

 
tiftgirl
Jellyfish
Jellyfish
12 Posts

Re:Virus

[Post New]by tiftgirl on Jul 28, 08 6:43 PM
Thanks yall!

My virus definitions updated earlier today, but I ran another update and then rescanned the computer and everything is fine now.

I was hoping it would be something simple, but, just paniced!

Thanks for all the help.

 
GinaBean
Manatee
Manatee
4,314 Posts

Re:Virus

[Post New]by GinaBean on Jul 28, 08 6:50 PM
Tiftgirl, trust the ! Glad everything worked out for you!

 
 
 
 
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