Squares marked as errors

[Post New]by greyhoundss on Jan 19, 15 2:15 PM
Does anyone else have trouble with errors being chalked up when you haven't made any errors?

If so, is there a fix?

If not, any idea what I'm doing wrong?

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Squares marked as errors

[Post New]by bfgWaimea on Jan 20, 15 6:38 AM
Hi greyhoundss,

I'm sorry to hear that you're seeing errors being noted in the game even if you haven't made any. Since it sounds like this may be a tech issue, I would recommend that you contact our Technical Support Team HERE with a Dr. Felix Report as well as a screenshot of the errors that are being marked.

Just in case, here's a help article that you may find useful:

Taking a Screenshot

However, I'll go ahead and leave this thread open in case it's not a tech issue. Another player may have some tips or tricks that could help.

Either way, I hope that you'll get the help you need in order to continue with the game.

Cheers,
bfgWaimea

 
SynthpopAddict
Manatee
Manatee
3,966 Posts

Re:Squares marked as errors

[Post New]by SynthpopAddict on Feb 27, 15 3:05 PM
Welcome to the pond, greyhoundss

I think this happened to me a few times when I right clicked to mark a space as unused and it was actually supposed to be a used spot. Then the game fills that space in with a colored square, but still counts it as a mistake. If I left click on a space that is actually supposed to be unused, then the red X appears on the board.

 
 
 
 
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