pemerald46
Guppy
Guppy
100 Posts

Fireplace at the womans house

[Post New]by pemerald46 on Jan 24, 15 7:06 AM
I played the hos then it will not let me pick up the gem. Please help

 

Re:Fireplace at the womans house

[Post New]by gmuehlberg on Jan 24, 15 8:03 AM
I also can't the gem take.

 

Re:Fireplace at the womans house

[Post New]by Lee_Last on Jan 24, 15 10:17 AM
I have the same problem! Hope a fix comes out soon.

 
LarkBea
Herring
Herring
354 Posts

Re:Fireplace at the womans house

[Post New]by LarkBea on Jan 24, 15 10:25 AM
Ditto. I have written support asking for a game credit.

 

Re:Fireplace at the womans house

[Post New]by Ragdollsue on Jan 24, 15 10:39 AM
Same problem here

 

Re:Fireplace at the womans house

[Post New]by MRSBUCHANAN on Jan 24, 15 1:29 PM
I work with special kids all week. I have bought so many games because it's my pleasure. Approximately 10 games have glitches. I have to install, uninstall ,etc and most of the time no success, no satisfaction. I was really enjoying this game and listening to oldies on the radio. When you guys have a solution please post. Any advice will be greatly appreciated, I'm just going to leave it alone until one of you sweeties has a solution. Thank you

 
EnyaMom
Jellyfish
Jellyfish
16 Posts

Re:Fireplace at the womans house

[Post New]by EnyaMom on Jan 24, 15 7:25 PM
I'm having the same problem as everyone else apparently. I finished the HOS and cannot pick up the gem.

 
pjoy
Sea Anemone
Sea Anemone
6 Posts

Re:Fireplace at the womans house

[Post New]by pjoy on Jan 25, 15 11:58 AM
Add me to the list! HELP!!!

 

Re:Fireplace at the womans house

[Post New]by TheViv on Jan 26, 15 2:27 AM
I have the same problem. I can't pick up the gem, therefore, i can not finish the game.

 
Valdy
Marlin
Marlin
9,383 Posts

Re:Fireplace at the womans house

[Post New]by Valdy on Jan 26, 15 2:29 AM
Someone told me that they had no problems picking up the gem. Using Win7.

 
LarkBea
Herring
Herring
354 Posts

Re:Fireplace at the womans house

[Post New]by LarkBea on Jan 26, 15 3:13 AM
I have Windows 7 and it's a no-go for me, Valdy. I thought maybe a file had been corrupted in the download, so I uninstalled, emptied temp files, rebooted and reinstalled but same glitch occurs.

 

Re:Fireplace at the womans house

[Post New]by eudster on Jan 26, 15 3:19 AM
vwindows 7 and am having the same problem I can't pick up the gem. I even replayed the entire game and it happened again

 
bradalex
Minnow
Minnow
255 Posts

Re:Fireplace at the womans house

[Post New]by bradalex on Jan 26, 15 3:38 AM
me too, very frustrating

 
BetsLaw
Starfish
Starfish
50 Posts

Re:Fireplace at the womans house

[Post New]by BetsLaw on Jan 26, 15 3:59 AM
I went ahead and purchased the game after reading that Win 7 basically had no problems with this game. Guess I didn't read everything, as now I, too, cannot pick up the gem. Did not purchase until today, 1/26. I used my monthly game credit and purchased an extra one. So - two credits were used. Will ask for both credits.. Does anyone know if when you cancel your membership, are you still able to access game manager and purchase history? I don't have all my games downloaded on game manager.

 

Re:Fireplace at the womans house

[Post New]by dobbiemijnboekje on Jan 26, 15 5:36 AM
I have Win 7 and can't pick up the gem.

 
JanG7
Guppy
Guppy
110 Posts

Re:Fireplace at the womans house

[Post New]by JanG7 on Jan 26, 15 6:47 AM
I am having the same problem. Although I do feel fortunate that I haven't had the same problem as others using windows 8.1 64 bit touchscreen. It played great up until this point. I will be sending a Dr. Felix.

 

Re:Fireplace at the womans house

[Post New]by bestsinger on Jan 26, 15 4:36 PM
[b]Me too. No Gem to pick up in the fireplace at the woman's house. I tried so many times and checked the guide too to no avail. I was really enjoying the game but not now.

 
kardel
Seahorse
Seahorse
27 Posts

Re:Fireplace at the womans house

[Post New]by kardel on Jan 26, 15 5:58 PM
did anyone get an answer for picking up the gem in the fireplace been through the game twice now stopped at same spot each time good up till then

 
Valdy
Marlin
Marlin
9,383 Posts

Re:Fireplace at the womans house

[Post New]by Valdy on Jan 26, 15 6:29 PM
I have just come to the scene with the HOS in the Fireplace, where you have to find objects all in bubbles. I was able to pick up the purple gem. No problems at all.

Neither did the game freeze at any time or gave me problems with anything else. I am using a Win7, 64-bit laptop.

 
bradalex
Minnow
Minnow
255 Posts

Re:Fireplace at the womans house

[Post New]by bradalex on Jan 27, 15 2:10 AM
all these complaints over same problem and no one from big fish has bothered to answer. does there have to be a hundred complaints before any one cares. poor show big fish!!!

 
 
 
 
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