bfgLianorm
Moderator
Moderator
608 Posts

Please post any TECH ISSUES for Sweet Lily Dreams: Chapter II here!

[Post New]by bfgLianorm on Feb 6, 15 6:10 AM
Hi there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Please post any TECH ISSUES for Sweet Lily Dreams: Chapter II here!

[Post New]by sdprocter on Feb 6, 15 9:00 PM
What a disappointment! Looks to be a fun and exciting adventure game until..."script mouse 3 line no method error occurred undefined method size for nil nilclass." This has happened even before you get into the game. I hope it gets fixed.

 
Kamali
Guppy
Guppy
173 Posts

Re:Please post any TECH ISSUES for Sweet Lily Dreams: Chapter II here!

[Post New]by Kamali on Feb 7, 15 7:51 AM
sdprocter wrote:What a disappointment! Looks to be a fun and exciting adventure game until..."script mouse 3 line no method error occurred undefined method size for nil nilclass." This has happened even before you get into the game. I hope it gets fixed.


Mine crashed with the same error, with 21 minutes of the trial remaining - I had to CTRL ALT DEL and end task to get out of it.

Yet another faulty game from BFG.

And - while I am in griping mode - I am also sick of games that decide to close the game manager!! Why is that neccessary? It only has to open it again when you exit the game, and it takes ages for it to open. Plus you could be half-way throught downloading a game, and then you have to start again! SO FRUSTRATING!!!

Although I had been enjoying this game, I decided to just delete it as I am a) sick of games from BFG that don't work, and b) sick of games that close the game manager - so it's a 'no buy' from me.

Edited on 02/07/2015 at 7:56:11 AM PST


 

Re:Please post any TECH ISSUES for Sweet Lily Dreams: Chapter II here!

[Post New]by BFYvonne on Feb 7, 15 5:25 PM
I also had the same game crash with the same game message. Unfortunately, i used one of my game credits to purchase it. hope to see a bug fix for this soon; i fought with the witch and then i get the error message.

 
gojojogo
Parrotfish
Parrotfish
465 Posts

Re:Please post any TECH ISSUES for Sweet Lily Dreams: Chapter II here!

[Post New]by gojojogo on Feb 14, 15 10:30 AM
I got the same message, right at the beginning. Started the game up again and got past that point. Making regular saves just in case as I play along.

Same as Chapter I resolution is a problem, either have to change the settings for the whole computer, or play with the tiny window mode version.

 

Re:Please post any TECH ISSUES for Sweet Lily Dreams: Chapter II here!

[Post New]by 42karrat on Mar 15, 15 10:22 PM
Every time I save the animals it locks up. I also bought the game. Very disappointed. Not nearly as good as the first one and repetitive errors.

 
 
 
 
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