fencer12
Seahorse
Seahorse
22 Posts

access violation

[Post New]by fencer12 on Feb 22, 15 4:10 PM
games were on special over the weekend so i bought and downloaded six of them.

four worked and two did not.this game does not.access violation blah blah blah.

 
GameLvr30
Stingray
Stingray
4,785 Posts

Re:access violation

[Post New]by GameLvr30 on Feb 22, 15 5:24 PM
Try contacting Customer Service. They should be able to help you get those last two games working. I gave you a link below to the Help page. Just click on Contact Us to send Big Fish an email.

http://bigfishgames.custhelp.com/app/home

 
fencer12
Seahorse
Seahorse
22 Posts

Re:access violation

[Post New]by fencer12 on Feb 24, 15 12:17 AM
thank you.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:access violation

[Post New]by bfgBellerophon on Feb 24, 15 7:46 AM
Hi fencer12,

I was splashing along in the pond and came across this thread. I'm so sorry to hear that when trying to download two games, an access violation error message appears. Definitely doesn't make things fun.

It may be helpful to check out the following help page:

Access Violation

If the message still appears, I recommend to contact our Technical Support Team with a Dr. Felix Report. They can definitely help troubleshoot.

Since this is more of a tech issue, I'm going to go ahead and lock this thread. We ask that tech issues be placed in the technical issue thread of the particular game. Thanks for your understanding!

I hope this helps!

bfgBellerophon

 
 
 
 
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