i can not get into the game----help

[Post New]by mlynn5555 on Feb 26, 15 10:56 AM
the game will not open for me----please help----the other 2 work and I love them

9,130 Posts

Re:i can not get into the game----help

[Post New]by bfgBellerophon on Feb 26, 15 11:06 AM
Hi mlynn555,

I cam across this thread in the pond. It sounds like there is some trouble opening this particular game. I'm so sorry to hear about that. Talk about frustrating.

It may be helpful to check out the following help page:

Game Crashing, Freezing, or Blank Screen

If you still can't get the game to open, you can contact our Technical Support Team with a Dr. Felix Report. They will be able to help further troubleshoot.

Since this sounds like a technical issue, we do ask that they be placed in the tech forum of the game. Thank you for your understanding. Since this issue has been addressed, I'm going to go ahead and lock this thread.

I do hope this helps!


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