Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by iluvowls on Dec 16, 16 5:19 AM
Crash report format: 1.1
Crash time: 16.12.2016 (02:25:09)
Time from start: 0:00:46
Current screen resolution: 1366x768

Exception: Access Violation (code 0xc0000005) at address 0x0154ffe9 in thread 0xef8
address: 0x00000308
access type: 'read'

This is after I installed the Christmas update.

Crash report format: 1.1
Crash time: 16.12.2016 (07:14:33)
Time from start: 0:00:20
Current screen resolution: 1366x768

Exception: Access Violation (code 0xc0000005) at address 0x0142ffe9 in thread 0x24c
address: 0x00000308
access type: 'read'

I can't even play the game anymore because it keeps hanging up and when I close it down this crash report comes up. It hangs at a certain place every time.
Windows 7
I sure hope you guys get this fixed soon! I'm missing my game!

Edited on 12/16/2016 at 5:20:04 AM PST


 
tnt1192
Jellyfish
Jellyfish
11 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by tnt1192 on Dec 16, 16 8:35 AM
Since the update every time I try to visit someone my game freezes. I have to go to my task manager to get out of the game. Anyone else having this problem?

 
Rosis123
Lobster
Lobster
89 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by Rosis123 on Dec 16, 16 9:36 AM
tnt1192 wrote:Since the update every time I try to visit someone my game freezes. I have to go to my task manager to get out of the game. Anyone else having this problem?


Ich habe schon oben in meinem Post das gleiche geschrieben
und weiss nicht ob der Übersetzung stimmt (Google Übersetzung).

Gruss


I have already written the same in my post
And do not know if the translation is true (Google translation).

Greeting

 
KeishaJL
Jellyfish
Jellyfish
15 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by KeishaJL on Dec 16, 16 10:32 AM
tnt1192 wrote:Since the update every time I try to visit someone my game freezes. I have to go to my task manager to get out of the game. Anyone else having this problem?


I'm having this exact problem. I can go to one person but try to go to another and I hard lock the game. Except music, that seems to play forever. And even if I'm there every day playing the game, I can't get past day 5 on the chests. I think I hit day 6 one time but never further. I check the game sometimes twice a day. I check it after 6pm my time because that seems to be when it pops up. I was as religious about it as I am about checking PCH Search to get points daily. I can't seem to figure it out.

I like the new stuff but if it's going to hard lock when I play it, I'm probably done. I'm not going to invest real money on it if it's never been reliable.

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by candykisses2609 on Dec 16, 16 11:28 AM
this is bad cant get game to work no more spent loads money to play game since new update it doent load the game only goes just over half way then nothing when u going to answer me fix it Crash report format: 1.1
Crash time: 16.12.2016 (19:24:21)
Time from start: 0:02:18
Current screen resolution: 1280x720

Exception: Access Violation (code 0xc0000005) at address 0x00d1ffe9 in thread 0x557c
address: 0x00000308
access type: 'read'

Module: 'SunkenSecrets.exe' (0x00820000)
Logical Address: 0001:004fefe9

==== Image Help Stack Trace
0x00d1ffe9(PC) 0x01baf538(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x00820000](0001:004fefe9)
StackWalk failed (error 299)
====

==== Intel Walk Stack Trace
0x00d1ffe9(PC) 0x01baf538(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x00820000](0001:004fefe9)
0x00d240a1(PC) 0x01baf548(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x49be21 'SunkenSecrets.exe'[0x00820000](0001:005030a1)
0x01196159(PC) 0x01baf558(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36f1a9 'SunkenSecrets.exe'[0x00820000](0001:00975159)
0x011b528e(PC) 0x01baf578(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x38e2de 'SunkenSecrets.exe'[0x00820000](0001:0099428e)
0x011bba79(PC) 0x01baf5a8(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x394ac9 'SunkenSecrets.exe'[0x00820000](0001:0099aa79)
0x0119280e(PC) 0x01baf5e8(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36b85e 'SunkenSecrets.exe'[0x00820000](0001:0097180e)
0x01178bd2(PC) 0x01baf830(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x351c22 'SunkenSecrets.exe'[0x00820000](0001:00957bd2)
0x01305cbd(PC) 0x01baf87c(frame) enum AKRESULT AK::MemoryMgr: etPoolName(long,wchar_t const *)+0x3b5d 'SunkenSecrets.exe'[0x00820000](0001:00ae4cbd)
0x744962c4(PC) 0x01baf890(frame) BaseThreadInitThunk+0x24 'KERNEL32.DLL'[0x74480000](0001:000062c4)
0x77450fd9(PC) 0x01baf8d8(frame) RtlSubscribeWnfStateChangeNotification+0x439 'ntdll.dll'[0x773f0000](0001:0005ffd9)
0x77450fa4(PC) 0x01baf8e8(frame) RtlSubscribeWnfStateChangeNotification+0x404 'ntdll.dll'[0x773f0000](0001:0005ffa4)
Stack walk finished (NextFrame <= CurFrame)
====

EAX: 0x00000000 ESP: 0x01baf398 ESI: 0x2abc3bec CS: 0023 ES:002b
EBX: 0x2abc3be8 EBP: 0x01baf538 EDI: 0x25952cc0 SS: 002b FS:0053
ECX: 0x020dfd18 EIP: 0x00d1ffe9 DS: 002b GS:002b
EDX: 0x01baf560

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by ksinibaldi01 on Dec 16, 16 11:29 AM
I too get hung when I go to visit a neighbor, have to go to task manager and kill the game

PC version windows 10

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by sayrep on Dec 16, 16 11:40 AM
Here is your fatal error crash report:

Crash report format: 1.1
Crash time: 16.12.2016 (14:13:22)
Time from start: 0:00:46
Current screen resolution: 1920x1080

Exception: Access Violation (code 0xc0000005) at address 0x00e9ffe9 in thread 0xb24
address: 0x00000308
access type: 'read'

Module: 'SunkenSecrets.exe' (0x009a0000)
Logical Address: 0001:004fefe9

==== Image Help Stack Trace
0x00e9ffe9(PC) 0x001ef918(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x009a0000](0001:004fefe9)
StackWalk failed (error 299)
====

==== Intel Walk Stack Trace
0x00e9ffe9(PC) 0x001ef918(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x009a0000](0001:004fefe9)
0x00ea40a1(PC) 0x001ef928(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x49be21 'SunkenSecrets.exe'[0x009a0000](0001:005030a1)
0x01316159(PC) 0x001ef938(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36f1a9 'SunkenSecrets.exe'[0x009a0000](0001:00975159)
0x0133528e(PC) 0x001ef958(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x38e2de 'SunkenSecrets.exe'[0x009a0000](0001:0099428e)
0x0133ba79(PC) 0x001ef988(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x394ac9 'SunkenSecrets.exe'[0x009a0000](0001:0099aa79)
0x0131280e(PC) 0x001ef9c8(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36b85e 'SunkenSecrets.exe'[0x009a0000](0001:0097180e)
0x012f8bd2(PC) 0x001efc14(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x351c22 'SunkenSecrets.exe'[0x009a0000](0001:00957bd2)
0x01485cbd(PC) 0x001efc60(frame) enum AKRESULT AK::MemoryMgr: etPoolName(long,wchar_t const *)+0x3b5d 'SunkenSecrets.exe'[0x009a0000](0001:00ae4cbd)
0x7641336a(PC) 0x001efc6c(frame) BaseThreadInitThunk+0x12 'kernel32.dll'[0x76400000](0001:0000336a)
0x77199902(PC) 0x001efcac(frame) RtlInitializeExceptionChain+0x63 'ntdll.dll'[0x77160000](0001:00029902)
0x771998d5(PC) 0x001efcc4(frame) RtlInitializeExceptionChain+0x36 'ntdll.dll'[0x77160000](0001:000298d5)
Stack walk finished (NextFrame <= CurFrame)
====

EAX: 0x00000000 ESP: 0x001ef778 ESI: 0x291c8d9c CS: 0023 ES:002b
EBX: 0x291c8d98 EBP: 0x001ef918 EDI: 0x031c14b0 SS: 002b FS:0053
ECX: 0x00425258 EIP: 0x00e9ffe9 DS: 002b GS:002b
EDX: 0x001ef940 Flags: 0x00010246

Windows Ver: Windows 7 (NT 6.1) Service Pack 1 Build 7601
'd3d9.dll' version: 6.1.7601.17514
'ddraw.dll' version: 6.1.7600.

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by sayrep on Dec 16, 16 11:42 AM
I never had any of these errors before the update.

 
dcsouth
Seahorse
Seahorse
29 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by dcsouth on Dec 16, 16 4:04 PM
Crash report format: 1.1
Crash time: 16.12.2016 (19:02:27)
Time from start: 0:00:30
Current screen resolution: 1536x864

Exception: Access Violation (code 0xc0000005) at address 0x00e5ffe9 in thread 0x7dc
address: 0x00000308
access type: 'read'

Module: 'SunkenSecrets.exe' (0x00960000)
Logical Address: 0001:004fefe9

==== Image Help Stack Trace
0x00e5ffe9(PC) 0x01f7f790(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x00960000](0001:004fefe9)
StackWalk failed (error 299)
====

==== Intel Walk Stack Trace
0x00e5ffe9(PC) 0x01f7f790(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x00960000](0001:004fefe9)
0x00e640a1(PC) 0x01f7f7a0(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x49be21 'SunkenSecrets.exe'[0x00960000](0001:005030a1)
0x012d6159(PC) 0x01f7f7b0(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36f1a9 'SunkenSecrets.exe'[0x00960000](0001:00975159)
0x012f528e(PC) 0x01f7f7d0(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x38e2de 'SunkenSecrets.exe'[0x00960000](0001:0099428e)
0x012fba79(PC) 0x01f7f800(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x394ac9 'SunkenSecrets.exe'[0x00960000](0001:0099aa79)
0x012d280e(PC) 0x01f7f840(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36b85e 'SunkenSecrets.exe'[0x00960000](0001:0097180e)
0x012b8bd2(PC) 0x01f7fa8c(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x351c22 'SunkenSecrets.exe'[0x00960000](0001:00957bd2)
0x01445cbd(PC) 0x01f7fad8(frame) enum AKRESULT AK::MemoryMgr: etPoolName(long,wchar_t const *)+0x3b5d 'SunkenSecrets.exe'[0x00960000](0001:00ae4cbd)
0x767562c4(PC) 0x01f7faec(frame) BaseThreadInitThunk+0x24 'KERNEL32.DLL'[0x76740000](0001:000062c4)
0x77a80fd9(PC) 0x01f7fb34(frame) RtlSubscribeWnfStateChangeNotification+0x439 'ntdll.dll'[0x77a20000](0001:0005ffd9)
0x77a80fa4(PC) 0x01f7fb44(frame) RtlSubscribeWnfStateChangeNotification+0x404 'ntdll.dll'[0x77a20000](0001:0005ffa4)
Stack walk finished (NextFrame <= CurFrame)
====

EAX: 0x00000000 ESP: 0x01f7f5f8 ESI: 0x27bf4934 CS: 0023 ES:002b
EBX: 0x27bf4930 EBP: 0x01f7f790 EDI: 0x243a5888 SS: 002b FS:0053
ECX: 0x021c3980 EIP: 0x00e5ffe9 DS: 002b GS:002b
EDX: 0x01f7f7b8 Flags: 0x00210246

Windows Ver: Windows 8 (NT 6.2) Build 9200
'd3d9.dll' version: 10.0.14393.447
'ddraw.dll' version: 10.0.14393.0
'dsound.dll' version: 10.0.14393.0

Crash report finished.CRASH_REPORT_FIN

 
Rosis123
Lobster
Lobster
89 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by Rosis123 on Dec 16, 16 5:17 PM
Ich glaube das wir hier alles um sonst schreiben es endet sich nichts,
jetzt habe ich sogar noch mehr Besucher die ich nicht besuchen kann
und muss das Spiel neu starten weil es eingefroren ist, es ist nur Musik zu hören.

Es ist schade für so ein gutes Spiel.
Mich interessiert wenn wir das Spiel kaufen und er fünkcioniert richtig,
oder nicht ????

M.f.G.


I believe that we write here everything else else it ends nothing,
Now I have even more visitors I can not visit
And must restart the game because it's frozen, it's just listening to music.

It's a pity for such a good game.
I am interested when we buy the game and he is correct,
or not ????

M.f.G.

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by chamonica on Dec 16, 16 6:04 PM
Game doesn't want to work anymore.
I using Windows 7 64-bit system.
I uninstalled and reinstalled three times the game.Same result,won't open

Edited on 12/16/2016 at 6:05:33 PM PST


 
jd0001
Squid
Squid
67 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by jd0001 on Dec 16, 16 6:42 PM
Since downloading the latest update. I can no longer dive or go to other peoples places.... This is rediculas

 
sam135
Seahorse
Seahorse
36 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by sam135 on Dec 16, 16 10:39 PM
Dear Tech Team,

I updated my PC version of Sunken Secrets today. It worked for most of the day until this evening. I had exited the game and then tried to re-enter when I encountered a fatal crash. I am on Windows 7. I will try and paste in the text of the error message below.

Thanks for any help you can provide
sam135

Start Error

Crash report format: 1.1
Crash time: 17.12.2016 (01:32:13)
Time from start: 0:00:42
Current screen resolution: 1920x1080

Exception: Access Violation (code 0xc0000005) at address 0x0163ffe9 in thread 0x1354
address: 0x00000308
access type: 'read'

Module: 'SunkenSecrets.exe' (0x01140000)
Logical Address: 0001:004fefe9

==== Image Help Stack Trace
0x0163ffe9(PC) 0x0023f7b8(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x01140000](0001:004fefe9)
StackWalk failed (error 299)
====

==== Intel Walk Stack Trace
0x0163ffe9(PC) 0x0023f7b8(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x01140000](0001:004fefe9)
0x016440a1(PC) 0x0023f7c8(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x49be21 'SunkenSecrets.exe'[0x01140000](0001:005030a1)
0x01ab6159(PC) 0x0023f7d8(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36f1a9 'SunkenSecrets.exe'[0x01140000](0001:00975159)
0x01ad528e(PC) 0x0023f7f8(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x38e2de 'SunkenSecrets.exe'[0x01140000](0001:0099428e)
0x01adba79(PC) 0x0023f828(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x394ac9 'SunkenSecrets.exe'[0x01140000](0001:0099aa79)
0x01ab280e(PC) 0x0023f868(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36b85e 'SunkenSecrets.exe'[0x01140000](0001:0097180e)
0x01a98bd2(PC) 0x0023fab0(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x351c22 'SunkenSecrets.exe'[0x01140000](0001:00957bd2)
0x01c25cbd(PC) 0x0023fafc(frame) enum AKRESULT AK::MemoryMgr: etPoolName(long,wchar_t const *)+0x3b5d 'SunkenSecrets.exe'[0x01140000](0001:00ae4cbd)
0x7542336a(PC) 0x0023fb08(frame) BaseThreadInitThunk+0x12 'kernel32.dll'[0x75410000](0001:0000336a)
0x77049902(PC) 0x0023fb48(frame) RtlInitializeExceptionChain+0x63 'ntdll.dll'[0x77010000](0001:00029902)
0x770498d5(PC) 0x0023fb60(frame) RtlInitializeExceptionChain+0x36 'ntdll.dll'[0x77010000](0001:000298d5)
Stack walk finished (NextFrame <= CurFrame)
====

EAX: 0x00000000 ESP: 0x0023f618 ESI: 0x25805dac CS: 0023 ES:002b
EBX: 0x25805da8 EBP: 0x0023f7b8 EDI: 0x298f0c58

 
AlienMommy
Seahorse
Seahorse
37 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by AlienMommy on Dec 17, 16 1:46 AM
All of the above. Is anyone addressing these issues

Crash report format: 1.1
Crash time: 17.12.2016 (02:40:43)
Time from start: 0:00:44
Current screen resolution: 1280x1024

Exception: Access Violation (code 0xc0000005) at address 0x017effe9 in thread 0xad8
address: 0x00000308
access type: 'read'

Module: 'SunkenSecrets.exe' (0x012f0000)
Logical Address: 0001:004fefe9

==== Image Help Stack Trace
0x017effe9(PC) 0x0022fa60(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x012f0000](0001:004fefe9)
StackWalk failed (error 299)
====

==== Intel Walk Stack Trace
0x017effe9(PC) 0x0022fa60(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x497d69 'SunkenSecrets.exe'[0x012f0000](0001:004fefe9)
0x017f40a1(PC) 0x0022fa70(frame) void AK::MemoryMgr: tartProfileThreadUsage(long)+0x49be21 'SunkenSecrets.exe'[0x012f0000](0001:005030a1)
0x01c66159(PC) 0x0022fa80(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36f1a9 'SunkenSecrets.exe'[0x012f0000](0001:00975159)
0x01c8528e(PC) 0x0022faa0(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x38e2de 'SunkenSecrets.exe'[0x012f0000](0001:0099428e)
0x01c8ba79(PC) 0x0022fad0(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x394ac9 'SunkenSecrets.exe'[0x012f0000](0001:0099aa79)
0x01c6280e(PC) 0x0022fb10(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x36b85e 'SunkenSecrets.exe'[0x012f0000](0001:0097180e)
0x01c48bd2(PC) 0x0022fd58(frame) wchar_t * AK::MemoryMgr::GetPoolName(long)+0x351c22 'SunkenSecrets.exe'[0x012f0000](0001:00957bd2)
0x01dd5cbd(PC) 0x0022fda4(frame) enum AKRESULT AK::MemoryMgr: etPoolName(long,wchar_t const *)+0x3b5d 'SunkenSecrets.exe'[0x012f0000](0001:00ae4cbd)
0x777cee6c(PC) 0x0022fdb0(frame) BaseThreadInitThunk+0x12 'kernel32.dll'[0x77780000](0001:0004de6c)
0x778f3ab3(PC) 0x0022fdf0(frame) RtlInitializeExceptionChain+0xef 'ntdll.dll'[0x77890000](0001:00062ab3)
0x778f3a86(PC) 0x0022fe08(frame) RtlInitializeExceptionChain+0xc2 'ntdll.dll'[0x77890000](0001:00062a86)
Stack walk finished (NextFrame <= CurFrame)
====

EAX: 0x00000000 ESP: 0x0022f8c8 ESI: 0x2874616c CS: 001b ES:0023
EBX: 0x28746168 EBP: 0x0022fa60 EDI: 0x2804c230 SS: 0023 FS:003b
ECX: 0x003ea1c8 EIP: 0x017effe9 DS: 0023 GS:0000
EDX: 0x0022fa88 Flags: 0x00210246

Windows Ver: Windows 7 (NT 6.1) Service Pack 1 Build 7601
'd3d9.dll' version: 6.1.7601.17514
'ddraw.dll' vers

 
shazzade
Squid
Squid
69 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by shazzade on Dec 17, 16 2:56 AM
This was very strange. Just now, 10:50AM Wales, UK time, I had clicked on my help link to send the thank you and activate the help and it just disappeared! So I thought well it will be working. It wasn't. There was no blue haze over the slots with a timer.Nothing. And to top it off, I lost the help call. Can you give it back? I can hardly afford, especially when trying to do all these lovely christmas things (it is great, by the way!) if all my helps are going to disppear like so much smoke!

You guys are great by the way. You hard work is appreciated very much and I hope you have a wonderful REAL christmas!

All the best, Sharon

I am shazzade, running windows 7 on an ASUS "Republic of Gamers" Laptop with 1t memory. Gamer id is YZFAAAAA

 
shazzade
Squid
Squid
69 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by shazzade on Dec 17, 16 3:03 AM
i just went back into my game at 11:00AM Wales, UK time and the little icom with the scroll was back, I click on it and it worked!!! If that was you guys, you are amazing! And thank you!!!!

If it was the game, weird!

Anyway,all fixed.

HAPPY CHRISTMAS WONDERFUL TECH PEOPLE!!!!!!!!!!!!!!

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by swamprat2 on Dec 17, 16 5:25 AM
latest update sucks. really screwed the pooch on that one. game hangs between friends shops, no way out but the windows key and right click icon on taskbar and close the game... cursor jumps all over the place when trying to place crops in machines. Things were fine... well almost... before the christmas update.

 

[Post New]by subgeniuschick on Dec 17, 16 6:03 AM

Edited on 12/17/2016 at 10:26:18 AM PST


 
SweetSayonara
Guppy
Guppy
162 Posts

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by SweetSayonara on Dec 17, 16 7:10 AM
subgeniuschick wrote:

I'm on DAY FOUR of being unable to play w/ ZERO response from the "Support Team."


And if/when you do hear back it will be a sympathetically worded copypasta blaming your computer for the fail.

 

Re:Please post any TECH ISSUES for Sunken Secrets (PC) here.

[Post New]by subgeniuschick on Dec 17, 16 7:39 AM
SweetSayonara wrote:
subgeniuschick wrote:

I'm on DAY FOUR of being unable to play w/ ZERO response from the "Support Team."


And if/when you do hear back it will be a sympathetically worded copypasta blaming your computer for the fail.


It is definitely not my computer, that much I know for certain.

I am not an unreasonable person. Even if I had received a reply aside the canned responses, I wouldn't be posting w/ such a negative tone. Also, if I hadn't of paid money for pearls, I probably wouldn't care.

But I haven't and I did, so now I'm annoyed. Annoyed enough to start a charge dispute w/ my credit card company.

I'm moving on now. There is quite obviously an issue w/ the update that is affecting a number of players. But I guess not enough people are affected to bother to make an official statement. Seems like the "support team" is going to just ride it through until the Holiday event is over, so that's not a mindset I am willing to continue to support.

Hope the Dev Team gets it together. 10/10 for concept. 2/10 on execution.

Bye all!

 
 
 
 
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