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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by mk07 on Aug 19, 08 9:58 PM
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I tried to download the free strategy guide to see if I could learn the game as I too am confused by it - unfortunately after downloading I got an error message and couldn't open the guide - and I agree it should come with the game so a person can learn as they go
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Hi all, this is the policys on refunds so how do we go about getting one. I cant play the game to save my life its just way too confusing.
We offer *free trials for all of our games to ensure compatibility with your system as well as general satisfaction with your selection. Once a purchased PC game has been activated, the order is non-refundable. Mac game codes are not refundable once the order is submitted. There are no refunds for the Game Club or any unused game credits purchased through PayPal, mail order or otherwise. There are no refunds on any Online Community subscriptions purchased.
We will offer refunds on duplicate game or CD orders. Additionally, game replacements are considered on a case-by-case basis. We trust you play the free trials before you purchase any game to ensure your game purchase will be enjoyable and compatible with your system.
Please take this into consideration when purchasing from our site.
*Excluding large file downloads (games over 400 M  or games with contractual restrictions.
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