Can not open up game.

[Post New]by 2possum2 on Mar 31, 15 3:57 PM
Downloaded game, played only the first hand, now wont open up, can not play.

 
LarkBea
Herring
Herring
354 Posts

Re:Can not open up game.

[Post New]by LarkBea on Apr 13, 15 5:56 AM
Uninstall it, reboot, reinstall and see if that works. If not, you can contact BFG support from this page: http://bigfishgames.custhelp.com/app/home

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Can not open up game.

[Post New]by bfgBellerophon on Apr 13, 15 11:36 AM
Hi 2possum2,

I'm so sorry to hear that there is some trouble opening this game after downloading and playing the first hand. Definitely doesn't make things fun.

It may be helpful to look at the following help page:

Game Crashing, Freezing, or Blank Screen

LarkBea
is right. You can definitely contact our Customer Support Team if you are still seeing issues.

I hope this helps!

bfgBellerophon


 
 
 
 
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