Re:Post any Fairway technical issues here only

[Post New]by Irene1927 on Jan 7, 12 9:25 AM
YES!! Installing a sample of FAIRWAY COLLECTOR'S EDITION and playing a single round sorted out the problem of having the game locked in Windows mode. My 84 year old mother LOVES this game and we were so frustrated that she couldn't play it any longer. Thank you, clever fellow players and to Big Fish Tech Support a big PPPPHHHHBBBBBLLLLLTTTTT!!!!!!!!!!!

 
bfgArnoStyx
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Re:Post any Fairway technical issues here only

[Post New]by bfgArnoStyx on Jan 7, 12 9:52 AM
Hey lolojo,

You may want to check on the screen resolution settings on your computer to see if this might help:

Screen Resolution

If you're continuing to have troubles with the display, please get in touch with Tech Support (you can click on this link) and our reps will be happy to help. Thank you!

-bfgArnoStyx

 

Re:Post any Fairway technical issues here only

[Post New]by mrmusicmaker on Feb 18, 12 7:11 AM
I had same screen size problem. Just tried the solution of downloading and playing the demo of the collectors edition of Fairway.

It definitely works! I didn`t even play a full round. Just got the collectors edition to run for a bit, then uninstalled it and ran my basic copy of Fairway. It is now running fullscreen.

Kudos to whoever thought this solution up.

 

Re:Post any Fairway technical issues here only

[Post New]by jingles501 on Mar 7, 12 8:24 AM
no sound on the game just found that the iphone has a little switch on the left side, that will mute all sounds. When it is muted the switch will have a orange flag next to the switch, just push the switch toward the screen and the orange flag will disappear and my sound returned to my iphone I hope this will help others having this problem.

 

Re:Post any Fairway technical issues here only

[Post New]by ihenning on Apr 27, 12 3:49 AM
I am playing fairway hd on an ipad. There was an update to it recently. I have noticed that if i close my ipad down while in the game i keep losing money. I haven't verified if this happens when i am out of the game as well. Last night I had over 1300, when I opened it this morning I had 990. This is not the first time I noticed it, but it really makes me not want to play until it's resolved. I really like this game, but am getting frustrated. Is this a known issue? Ay idea whne it might be addressed?

 

Re:Post any Fairway technical issues here only

[Post New]by Jenn_A_F on Jun 8, 12 1:09 PM
With the introduction of the new iPhone update of Fairway, there is a new Trophy called 'Roid Rage that can be received if one gets over 400 yards in the mini game Long Drive.

If your goal for the mini game exceeds 400 already (say 420 as in my case) and you do not make your goal but do exceed over 400 yards you are not awarded the trophy.

 
bfgSeine
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5,158 Posts

Re:Post any Fairway technical issues here only

[Post New]by bfgSeine on Jun 8, 12 2:09 PM
Hi ihenning and Jenn_A_F, I'm sorry to hear those issues are occurring. Those are problems that our Customer Support team will be more suited to help with, so I recommend getting in touch with them. They'll be able to provide more information on those issues so you can get back to playing!

Happy gaming,

bfgSeine

 
theshyone
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Re:Post any Fairway technical issues here only

[Post New]by theshyone on Jun 12, 12 9:13 AM
Well, I have the game on my iphone too, and it works fine... BUT... The game I bought for my computer, restarts everytime I exit it Which means I have to play all the courses from the tutorial everytime.

I don't know is it has anything to do with me switching the language to danish? But that shouldn't have that effect...

EDIT: The same thing happens when the language is set to english... I'm thinking I want my money back

Edited on 06/12/2012 at 4:39:32 PM PST


 

Re:Post any Fairway technical issues here only

[Post New]by llkindy on Aug 4, 12 8:54 AM
I play on my iPad and am having an issue with the long shot not awarding points when I get over the 415 or 420 yards plus it shuts down the game every time I get the long shot game. Also I am on Level 11/bonus pack 2 and the game will not progress any further. I thought the game was supposed to have up to 80 bonus levels. Not worth the cost with just 11 levels. Any advice?

 

Re:Post any Fairway technical issues here only

[Post New]by Pacmika on Aug 19, 12 7:37 AM
Hi, I have the iPad version. Often when I restart a field my money are set to zero!
Is possible to check if there is some problem?

my id is mikapac

Thanks

 
bfgCimarron
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1,902 Posts

Re:Post any Fairway technical issues here only

[Post New]by bfgCimarron on Aug 19, 12 2:27 PM
Hi everyone!

theshyone: That is definitely frustrating. One thing that may help is trying the steps in this help article here:

Game Not Saving
Run Game as Administrator

If you click the blue text it will take you right there. We've found that sometimes adjusting some settings in the game or the game manager can help it save better.

However, if you try that and the game is still giving you trouble, I would definitely get in touch with one of our Customer Support reps and they will be happy to help out in any way they can.

How to get in contact with Customer Support

llkindy and Pacmika I would also use the link above and get in contact with our Customer Support team. Our mobile support specialists can take a closer look into both these issues for you and this will help us better track any issues.

Thank you!

bfgCimarron

 

Re:Post any Fairway technical issues here only

[Post New]by mostly_nameless on Aug 19, 12 10:13 PM
On the iPad version I had 3-starred all of bonus pack 2 and now it says I haven't played the first hole and Wants me to pay $15,000 golf bucks to get it again!

I dont want to pay 15,000 to get my 3 stars back!!

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Fairway technical issues here only

[Post New]by bfgSeine on Aug 25, 12 3:29 PM
Hi mostly_nameless,

You definitely shouldn't have to pay again to unlock that course pack if you've done so already. Since that's happening, I recommend getting in touch with our Tech Support team and they'll be happy to look into that for you.

Hopefully they can find a solution to that so you can get back to gaming quickly!

bfgSeine

 

Re:Post any Fairway technical issues here only

[Post New]by Greg06897 on Sep 4, 12 4:46 PM
Same issue as previous poster. So many glitches happening not only to me but other posters yet you guys keep saying my issues aren't known issues, get your act together. Suddenly gopher cards are showing up extremely rarely so it's hard to earn golf bucks as well. Game designers need to stop ripping us off

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Fairway technical issues here only

[Post New]by bfgSeine on Sep 7, 12 2:23 PM
Hi Greg06897,

I'm sorry to hear that you're experiencing problems with the game. Because we're not set up to handle technical issues here in the Forums very well, the best way to receive help with the problems you're seeing is to contact our Tech Support team. They're able to look further into the problem and hopefully find a solution quickly for you.

I hope that helps,

bfgSeine

 

Re:Post any Fairway technical issues here only

[Post New]by Tinxster on Sep 14, 12 6:55 PM
I'm very frustrated! I have been playing Fairway for a while now and had all the bonuses done as well as tons of the daily challenges done. Today, in the middle of a round, the game crashed and when I restarted it, my entire game was wiped. I lost all of my levels and all of my stars and trophies. How do I fix it!

 

Re:Post any Fairway technical issues here only

[Post New]by MattMacF on Sep 27, 12 9:59 AM
I can't connect to download the daily game today. Anyone else have this issue?

 

Re:Post any Fairway technical issues here only

[Post New]by KingDa5id on Sep 28, 12 1:19 PM
I would like to know what the story is behind the Fan Challenges. Oh and I have played through FC # 4 today twice through. Both times at the end of the third hole there is a "phantom" final card. Invisible and apparently undiscoverable....

Edited on 09/28/2012 at 1:20:01 PM PST


 

Re:Post any Fairway technical issues here only

[Post New]by Capricorness on Oct 1, 12 4:55 AM
Paid for one of the daily bonus games today on my iPad. Played the hole with no mistakes and well below par and it's not giving me my trophies. Frustrating to say the least.

 

Re:Post any Fairway technical issues here only

[Post New]by Wangshuo on Oct 8, 12 10:43 PM
I have lost all my character data including all my trophies and daily trophies.. Is there a way to get it back!!

 
 
 
 
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