bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Post any PuppetShow: Destiny Undone Collector's Edition technical issues here only

[Post New]by bfgMonongahela on Apr 15, 13 5:03 PM
Hi Fishies,

I'm sorry to see the suggestions above didn't get everything resolved for you.

The best thing to do now is contact our Tech Support Team so they can take a look at how the game is running on your particular system and work with you directly on some more specific troubleshooting suggestions.

Please run a Dr. Felix Report for the game and send it in through the Contact Us page. A Tech Specialist will review that info and get back to you to start working as soon as they can.

Thank you!



bfgMonongahela


 

Re:Post any PuppetShow: Destiny Undone Collector's Edition technical issues here only

[Post New]by tickledpinkfish on Apr 18, 13 10:49 AM
Well, I do like this series of games and others from this developer very much but always disappointed when I find they don't run in wide screen on my laptop, so imagine my delight when I found this one did! Played for 20 minutes and enjoyed it then had to stop to make tea (!) imagine my massive disappointment when starting the demo again that it didn't display in wide screen and put those pesky side bars in instead! I was going to buy it straightaway, but now I will have to think about it!

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Post any PuppetShow: Destiny Undone Collector's Edition technical issues here only

[Post New]by bfgMonongahela on Apr 18, 13 3:52 PM
Hi tickledpinkfish,

It is a little odd that the game would display in widescreen at first, and then not stay that way.

Our Tech Support Team can definitely take a look at things and see if there are some adjustments that can be made that will allow the game to widescreen the whole time. You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Thank you!



bfgMonongahela

Edited on 04/18/2013 at 3:52:36 PM PST


 

Re:Post any PuppetShow: Destiny Undone Collector's Edition technical issues here only

[Post New]by tx_gal on May 29, 13 4:28 PM
quarlesqueen wrote:Well it looks like I have an ISSUE, after playing the demo, that will NOT let me continue to play this game, the game was TERMINATED and closed.

This is a first for me, I got a Microsoft Visual C++ Runtime Library Error.
It said, This application has requested the runtime to terminate it in an unusal way.
Contact application support team.

It looked like it was going to be a pretty good game, I got the inside of the house done with kitty etc, came out of house and that is when I got the error, and the game was terminated and closed.
The cursor was also a bit sticky, so with all of this going on, I cannot buy it .
I have never had this happen with any BF game, owning over 400 games, but from the technical issues everyone is having, it looks like the developers need to fix a LOT, before the game is playable.

 

Re:Post any PuppetShow: Destiny Undone Collector's Edition technical issues here only

[Post New]by tx_gal on May 29, 13 4:31 PM
I'm having the same issue. I played the game all the way thru without any problems, however when I wanted to play it again I got that error. I tried uninstalling it and reinstalling it, but the error just returned.

 

Re:Post any PuppetShow: Destiny Undone Collector's Edition technical issues here only

[Post New]by annamb98 on Sep 14, 13 10:04 AM
the part where all 8 frogs have to jump over one another and all there is left is frog A.None of the frogs disappear. I finally gave up and clicked skip.

 
 
 
 
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