Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by behavorial on Aug 4, 14 1:03 PM
I have a desktop computer with windows vista . as soon as the game starts it freezes HELP
Have uninstalled and reinstalled. this has been happening lots lately

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by hotmama1959 on Aug 5, 14 9:25 AM
I too got locked up in the Son's room. Uninstalled and reinstalled, rebooted but got the same stoppage point.

 
casino14
Guppy
Guppy
114 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by casino14 on Aug 5, 14 10:32 AM
I also have vista and a pc with same issues in boys room.It seems every couple of games has issues lately.What's up with that? Come on quality control, do your job!Soprry just extremely frustrated!

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by Merrygritt on Aug 5, 14 12:12 PM
dobermans wrote:same problem in son's room, can't proceed!


Mine too. Uninstalled, restarted, reinstalled, but nothing. It's getting really irritating when the games freeze and you can't do Jack. Then the patches come out and you have to play the entire game over. They really need to do better testing before release.

Has anyone found a solution for this> Please??

 
bfgWendwater
Dogfish
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1,911 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by bfgWendwater on Aug 5, 14 12:50 PM
Hi Everyone,

I'm very sorry about the freezing issues you've experienced.

Thanks for letting us know about the troubleshooting steps that you've tried. Below, I have a great help article with some additional steps that may help. You can get to it by clicking the link below:

Game Crashing, Freezing, or Blank Screen

If this continues, please let out Customer Support Team know about this so we can track the issue and relay that information to the developer. Feel free to include a Dr. Felix Report so our Reps can troubleshoot and better assess which types of computers this problem is affecting.

Here's the link:

Contact Us

I hope this gets resolved quickly!

bfgWendwater

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition h

[Post New]by Debbenoonan on Aug 5, 14 7:18 PM
Exact same issue here! Can't finish the game!

vbeau84 wrote:Hi
I think there might be a glitch in this game as
I've sorted out the games console bit and now
there is no inventory displayed at the bottom
of the screen and nothing happens when you
press the hint button (have tried rebooting both
PC and game but no success)

Edited on 08/05/2014 at 7:19:27 PM PST


 
AussieMoo
Minnow
Minnow
259 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by AussieMoo on Aug 6, 14 2:26 AM
BFGWendwater, your reply is very different to BFGVaiya's earlier on - they acknowledged there was a fault in the game & that we should all wait to hear back from the developers. Are we still all waiting on a fix from the developer?

 
arfur99
Seahorse
Seahorse
35 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by arfur99 on Aug 6, 14 4:08 AM
Had the same issue with game freezing in boys bedroom.( Using PC operating on Vista.) Uninstalled-re installed and started again new profile. Game works perfectly for me now and went passed the freezing point with no trouble. Maybe some others could try this although it was a pain to have to re-start.

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition h

[Post New]by dobbiemijnboekje on Aug 6, 14 7:23 AM
hotmama1959 wrote:I too got locked up in the Son's room. Uninstalled and reinstalled, rebooted but got the same stoppage point.
Here the same.Hope there is a fix soon. Can't play now and I won't start over again.

 
JPCarol
Starfish
Starfish
51 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by JPCarol on Aug 6, 14 7:47 AM
This game seems to be very buggy. Whenever I try to play the gramophone in the hall, the game reboots my entire computer. It is possible that I still need to find a phonograph needle since the graphics look like one is missing, but surely a message stating that I need a needle would be preferable to a total reboot. I am playing the demo version and will not buy since there seem to be so many techincial issues.

I would suggest makers withdraw the game, clean it up and re-release when all can play without bugs

 
kega
Seahorse
Seahorse
34 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by kega on Aug 6, 14 8:21 AM
I don't know if this will help, but I was having the same problem, so I started over. It turns out that I had missed something in the little girl's room. There is a crayon drawing on her wall that I failed to find the first time. When I found it and followed through, I was able to move forward from the boy's room and finish the game.
Hope this helps.

 
tammytheo
Clownfish
Clownfish
738 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition h

[Post New]by tammytheo on Aug 6, 14 8:29 AM
JPCarol wrote:This game seems to be very buggy. Whenever I try to play the gramophone in the hall, the game reboots my entire computer. It is possible that I still need to find a phonograph needle since the graphics look like one is missing, but surely a message stating that I need a needle would be preferable to a total reboot. I am playing the demo version and will not buy since there seem to be so many techincial issues.

I would suggest makers withdraw the game, clean it up and re-release when all can play without bugs


JPCarol, I can't help you with the technical issue you're having, I hope there will be an update soon as many players have problems with this game, but I can assure you that you don't need to find a needle for the gramophone. What you need to find for it is a record and a handle.

 
bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by bfgWendwater on Aug 6, 14 11:42 AM
AussieMoo,

Thanks for your post. bfgVaiya's post mentioned that we are relaying the information contained in your posts about this issue onto the developer. Our Tech Support Team is still willing to troubleshoot this issue in the meantime. There are often steps that can be taken as a workaround for progression blocks like these, which can help players get back into the game until the developer is able to address the issue.

I hope this clears things up!

bfgWendwater

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by Susiebruce on Aug 6, 14 4:14 PM
Having the same problem in the son's room. Stuck after the son's conversation. Can't get into my inventory. Can't get a hint or get into my map. Only thing I can do is get back into the menu. I'd say that since several of us are having the same problem, that this is a glitch. :-(

 
anderkat
Starfish
Starfish
42 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by anderkat on Aug 6, 14 6:22 PM
Upgrade available today that I thought would fix the glitch in the boy's room. NOT! Still doesn't work.

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition

[Post New]by tofangsaz1 on Aug 6, 14 11:34 PM
cristinutza_g wrote:I have the same problem like vbeau84. At the bottom of the screen appears just" Mommy I was so scared. The monsters tried to get me", the menu works, the hint is blinking, but I cant go anyfurther. I think it is an error in the game. I hope we will receive an answer quickly. Thx!


SAME HERE ;UPDATED UPDATE DOESN'T HELP THIS SUCKS ITS THE SECOND GAME I BOUGHT AND CANNOT PLAY
i want my money back or a game that works !

Edited on 08/09/2014 at 1:26:30 AM PST


 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition

[Post New]by dobbiemijnboekje on Aug 7, 14 1:16 AM
anderkat wrote:Upgrade available today that I thought would fix the glitch in the boy's room. NOT! Still doesn't work.
Same here. It does't works.

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by helgaogoskar on Aug 7, 14 6:15 AM
My game freezes in the boys bedroom too. Thir game is a bit difficult to play - the inventory dissapperes. After reding allt the posts I decided to wait until you fix the game

 

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by jaimem29 on Aug 7, 14 3:48 PM
Update is not working....is starting over the only option? If so, I want my money back!

 
MB818
Sea Anemone
Sea Anemone
5 Posts

Re:Please post your TECH ISSUES for Witch Hunters: Full Moon Ceremony Collector's Edition he

[Post New]by MB818 on Aug 7, 14 6:13 PM
Bought this game over a week ago.still unable to play. I think we should all be credited at least a free game credit if not the whole amount of what we paid for the game.

 
 
 
 
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