3,807 Posts

Re:Please post any TECH ISSUES for 12 Labours of Hercules IV: Mother Nature Collector's Edition h

[Post New]by bfgIlinalta on Sep 20, 16 10:41 AM
Hello wildwes22002,

I'm sorry that you are not able to play your games at the moment. There are a few reasons why this might be happening and I wanted to provide a few Help Pages below that might assist with that.

If you're seeing a particular error code, this page should be able to provide some help with it:

Error Codes in Big Fish Games App

If you are seeing a Security Key error on your games when you open them, this page can explain how to get more assistance:

Security Key Error

Otherwise, if those don't seem to help, you are seeing something different than what the pages above can help with, or if you would like some personalized assistance, then please do not hesitate to get in touch with our Technical Support Team HERE with a Dr. Felix Report. Our Reps can gather data on and report issues to the right team, can provide support beyond the forums, and they're always happy to help.

I hope this helps out,


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