Game issues

[Post New]by harperfamily3 on Aug 21, 08 6:02 PM
Is anyone else having problems installing this game? I can get it to download, however, when I try to open it - I get a fatal error and it says it can't load the game.

I have a new computer, running Vista and everything is updated - so I was just curious if there was anything else I could do ......

Thanks!

 
bfgErie
Moderator
Moderator
1,353 Posts

Re:Game issues

[Post New]by bfgErie on Aug 21, 08 6:25 PM
Hi harperfamily3. I'm sorry to hear that you are having trouble with "Road to Riches". I would recommend contacting our Customer Support team. They are trained to deal with these types of issues and will work with you to get our game working properly. You can contact our support team by clicking here or by clicking on the "Need Tech Support" link at the right of this page.
You can also check out this help page article that has a couple step by step instructions that may solve the problem for you. I hope this helps!

 

Re:Game issues

[Post New]by zulusue on Aug 31, 08 7:09 AM
I am also having problems played the download fine but once i bought it it will no longer play

 
QuickStorm
Squid
Squid
63 Posts

Re:Game issues

[Post New]by QuickStorm on Aug 31, 08 10:46 AM
Are you running Vista?

If so, I had the same problem recently and I think it was caused by a Microsoft update. Here is what I found that fixed it; remember this is for VISTA; I'm not sure if XP is having the same problem.

DEP: (Data Execution Prevention)
If you are receiving the DRM activator error message do the following to correct the issue.
1 - Left click on Start
2.- Right click on Computer
3 - Left click on Properties 4 - Left click on Advanced System Settings
5 - Under Performance click on Settings
6 - Left click on Data Performance Settings
7 - Click on TURN ON DEP FOR ESSENTIAL WINDOWS PROGRAMS AND SETTINGS ONLY.
8 - Click on Apply and then OK.

UAC: (User Account Control)
Open up Control Panel, and type in user account into the search box. You'll see the link for "Turn User Account Control (UAC) on or off". Click it. Uncheck the box, and reboot your computer.

 

Re:Game issues

[Post New]by rh1ann on Oct 8, 08 2:59 PM
XP is having the same issue - I can no longer play the game after buying it.

Has there been any suggestions for a fix?

 
 
 
 
Go to: