Game frozen

[Post New]by karlafig on Apr 13, 15 3:20 PM
After using the glowing wand in the bonus game, the game froze up. I can't click anywhere on the page, access the hint or any inventory items. The only thing I can click on is the menu button to get out of the game. Help please!

9,130 Posts

Re:Game frozen

[Post New]by bfgBellerophon on Apr 14, 15 10:24 AM
Hi karlafig,

I'm so sorry to hear that there is some trouble with the bonus game freezing up. I definitely want you to be able to play all aspects of this game. It may be helpful to look at the help page, Game Crashing, Freezing, or Blank Screen .

If you are still unable to progress, please contact our Customer Support Team. They are always willing to help in any way that they can.

I hope this helps!


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