bfgWaimea
Salmon
Salmon
2,837 Posts

Please post any TECH ISSUES for Shadow Wolf Mysteries:Curse of the Full Moon CE here!

[Post New]by bfgWaimea on Apr 14, 15 5:56 PM
Hi Everyone,

If there's trouble with Shadow Wolf Mysteries: Curse of the Full Moon CE, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get tech problems resolved. Here are a few help articles that have helped many people with these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

We can provide a known solution for technical issues in the Forums and often some of our tech savvy pond residents may swim by with tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support Team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you'd like to refer to the previously-posted tech issues for this game, here is the old tech thread here:

Post Shadow Wolf Mysteries:Curse of the Full Moon Collector's Edition tech issues here only

If you're unable to get a game working properly using our Help pages or the tips posted here or in the old thread, please get in touch with our Customer Support team. You can find a link to contact our Support Team on the front page of our Help pages.

This will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgWaimea

 
rosered86
Jellyfish
Jellyfish
10 Posts

Re:Please post any TECH ISSUES for Shadow Wolf Mysteries:Curse of the Full Moon CE here!

[Post New]by rosered86 on Aug 7, 15 1:37 PM
I am unable to play this on my MacBook Pro version 10. 10. 4 Every time I try to play the game it won't open. It just quits before it can even load.


 
 
 
 
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