9,130 Posts

Please post TECH ISSUES for Queen's Tales:The Beast and the Nightingale Collector's Edition here.

[Post New]by bfgBellerophon on Apr 22, 15 11:34 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'



Hook & ANKH In Dugeon HOP

[Post New]by StarWoors on Aug 4, 15 4:19 PM
I can't seem find the correct way to place the spear with hook to get the ankh in the HOG in the dungeon. No matter where I place it near the ankh, I can't get it to "pick it" up.

Any suggestions are appreciated.

611 Posts

Re:Please post TECH ISSUES for Queen's Tales:The Beast and the Nightingale Collector's Edition her

[Post New]by ark161 on Sep 22, 15 4:31 AM
stuck at bridge: crossing over will not help me as the game closes out with a runtime error; every time i click no i closes out anyway; starting to regret buying this game :-(
any suggestions or help are much appreciated as i am not officially stuck!

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