where are my diamonds?

[Post New]by claire_lou28 on May 8, 15 2:09 AM
I have just paid over £5 for diamonds and they are not showing up on my game? Has this happened to anyone else?x

 

Re:where are my diamonds?

[Post New]by claire_lou28 on May 8, 15 3:17 AM
I'd like to point out that money has been taken from my bank account and I haven't received any diamonds. I'm not happy :-(

 
_G4il_
Pufferfish
Pufferfish
1,426 Posts

Re:where are my diamonds?

[Post New]by _G4il_ on May 8, 15 3:35 AM
Hi claire_lou!
How frustrating! Please contact Customer Support and give them the details, including your Player Name and Number. They will make it right for you!

 
gernespieler
Catfish
Catfish
1,615 Posts

Re:where are my diamonds?

[Post New]by gernespieler on May 8, 15 3:36 AM
claire, you need to contact customer service to get your money back. There is no other way. The link for CS is on the bottom of this side. Don't forget to state your player ID, good luck

 

Re:where are my diamonds?

[Post New]by claire_lou28 on May 8, 15 3:48 AM
Thanks guys. I've just contacted customer support and I'm waiting for a reply. I'd just like to have my diamonds that I paid for. I hate wasting money. I'll let you know what happens.x

 
 
 
 
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