Grim Tales: The Final Suspect problem

[Post New]by surf01 on May 17, 15 2:57 PM
I played the 1hr free game, them bought the game. It will not open, I put it in the trash and re-down loaded it, will still not open. Any suggestions?

 
didersham
Parrotfish
Parrotfish
409 Posts

Re:Grim Tales: The Final Suspect problem

[Post New]by didersham on May 17, 15 4:06 PM
Contact tech support or go to the help pages and make sure your video cards are updated.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Grim Tales: The Final Suspect problem

[Post New]by bfgBellerophon on May 18, 15 12:28 PM
Hi surf01,

I'm so sorry to hear that after this game was purchased, it won't open. I definitely want you to be able to play your purchased game.

didersham is right. Please reach out to our Technical Support Team with a Dr. Felix Report. They are always willing to help look into this for you and offer troubleshooting steps.

Since this is a technical issue, moving forward we ask that they be placed in the following thread:

Please post any TECH ISSUES for Grim Tales: The Final Suspect Collector's Edition here

Thanks for your understanding. Since this has been addressed, I'm going to go ahead and lock this thread. Feel free to PM any of the moderators if you have any questions.

bfgBellerophon


 
 
 
 
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