2,837 Posts

Please post any TECH ISSUES for Haunted Legends: The Undertaker Collector's Edition here!

[Post New]by bfgWaimea on May 22, 15 1:32 PM
Hi Everyone,

If there's trouble with getting Haunted Legends: The Undertaker CE to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

In some cases, we can provide a known solution for technical issues in the Forums. In addition, some of our tech savvy pond residents may also swim by with good tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support Team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

Previously-posted tech issues for this game can be found here:

Post any Haunted Legends: The Undertaker Collector's Edition technical issues here only

If you're unable to get a game working properly using our Help pages or the tips posted here or in the old thread, please get in touch with our Customer Support team. You can find a link to contact our Support Team on the front page of our Help pages.

Contacting our Support Team will help us to gather information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

148 Posts

Re:Please post any TECH ISSUES for Haunted Legends: The Undertaker Collector's Edition here!

[Post New]by Rammygirl on Aug 31, 15 4:19 PM
Hi. Recently put this game back on my I pad to play again. I am now stuck at the boat raising mechanism. I simply cannot get the handle to stick!
I have played this game before on this I pad so not sure why it isn't working, the hints are not working well either.

I am on I pad using iOS 8.4.1i guess it could be the updates.....

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