Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by Daxadillion on May 23, 15 12:49 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 05/23/2015 at 3:40:12 AM PST


 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by bfgWaimea on May 23, 15 3:39 AM
Hi Everyone,

If there's trouble with getting Mythic Wonders: Child of Prophecy Collector's Edition to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

In some cases, we can provide a known solution for technical issues in the Forums. In addition, some of our tech savvy pond residents may also swim by with good tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you're unable to get a game working properly using our Help pages or the tips posted here, please get in touch with our Customer Support team. You can find a link to contact Customer Support on the front page of our Help pages section.

Contacting Customer Support will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting Customer Support, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgWaimea

 
jaylake
Guppy
Guppy
121 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by jaylake on May 23, 15 6:12 AM
I cannot finish the game and therefore cannot get the bonus chapter because the game will not let me use the pieces to put on the throne. It simply freezes, most disappointing as not really getting the full value of the game.

A pity as spoils what was a good game

 
nflynn
Seahorse
Seahorse
24 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by nflynn on May 23, 15 6:32 AM
minigame on sorting out the pyramid weights in blown safe will not let me drop one of the bars..every time I leave it and come back in my cursor still is holding the bar? I tried reset and it still will not let go of it?

 
AFlowers
Lobster
Lobster
84 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by AFlowers on May 23, 15 8:32 AM
Access violation at save time. Game froze, had to use task manager to close.

 
gnewburn
Herring
Herring
343 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by gnewburn on May 23, 15 9:16 AM
the game continually froze..Hubby is an IT manager for a corp went through the steps help desk suggested..worked on my puter for 2 hr & updated everything..the game wont play

 

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by JudahGrant on May 23, 15 9:27 AM
I had trouble launching the game and then problems exiting.
This game looks very poorly made and untested.

 
gernespieler
Catfish
Catfish
1,615 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by gernespieler on May 23, 15 10:20 AM
I have the problem of more and more black screens, have to use the task manager to close the game. If I get back in I can play for a short time than there is the next black screen . So BF: another glitchie game !!!!!!

 
_DD_
Flounder
Flounder
2,115 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by _DD_ on May 23, 15 10:40 AM
Would it be possible to include the operating system you are using?
It could help to see whether there's a pattern.

No problems in the demo on a desktop PC running Win7 64 bit Professional (same as mentioned by a poster in the Reviews thread).

 
Drgnswf
Jellyfish
Jellyfish
14 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by Drgnswf on May 23, 15 12:43 PM
Is there ever a beta tester that plays the whole way through any game? Testing the first 15 to 20 minutes is very obviously NOT enough!

Meanwhile, my issue is the same as those who have gotten to the same place as "jaylake." Running on PC.

 
yowzasma
Clownfish
Clownfish
547 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by yowzasma on May 23, 15 5:44 PM
Have only played 30 min of trial and it hung up on menu-quit and showed 2 pointers, 1 large and 1 small....hung for a minute or so then 'saving' hung for way too long.
I like this game and will try again later & if problems persist will do uninstall/reinstall w/Dr. Felix.
Playing on Win 7, 64 bit.
-----------------------------------------------------------------------------------------------------
edited 5-27-15
Did Dr. Felix and turned in trouble ticket with it.
After reading another Fishes post I read the Dr. Felix report and it suggested to reinstall a new GM which I did.
I suggest that anyone with the glitches do Dr.Felix/trouble ticket so that Dev's can hopefully quickly do a "fix"

-------------------------------------------------------------------------------------------------------
edit #2 6/5/15
Happy to say I completed game including the Bonus game...
When I saw there was a new update I uninstalled /reinstalled again and completed all
At the end of the bonus chapter it started acting up a little with the pointer disappearing so I right clicked and the pointer came back. so I backed out and closed all - waited a few min. then opened for play and completed it....loved this game glitches and all

Edited on 06/05/2015 at 7:42:01 PM PST


 

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by DEJONGG on May 23, 15 5:58 PM
Hi got to the scene where you need to put the token in the door to finally get to the bad guy - just froze - will not let me go any further - some bugs need to be worked out folks.

 
VickiS531
Guppy
Guppy
179 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by VickiS531 on May 23, 15 8:22 PM
Game is repeatedly freezing when I'm attempting to defeat the villain in the last location of regular play. I have to CTRL-ALT-DEL to get out of the game.

I'm running Windows 7, 64 bit on a Lenovo e520 ThinkPad.

 
sha49tn1
Starfish
Starfish
58 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by sha49tn1 on May 24, 15 12:40 AM
I enjoyed the story line, but, the game kept freezing up. The further I played, the worse it got. It even got to where my mouse wouldn't work. Disappointing, but, I DID manage to make it to the end, but it took me at least an hour longer than it should have.

 
Oldgamer99
Squid
Squid
73 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by Oldgamer99 on May 24, 15 1:22 AM
I am running Windows Vista and also having a problem (all updates to computer have been made). In the throne room, the cursor freezes when I try to place the object on the door. I cannot go any further.

 
violetsue
Seahorse
Seahorse
39 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by violetsue on May 24, 15 4:20 AM
I also beta tested this and liked it. Now I have all the animals for the door but the system won't let me go there. I love my games, and if you check my buying history I am a good patron of Big Fish, but lately it certainly seems like no one is testing the product before they put it out for sale. Come on Big Fish, clean up your act. I would like to finish the game, but as per usual, I will delete the game and reload and see if that works. Or if I have to wait for a fix......

 

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by shelterhill on May 24, 15 4:43 AM
Game would not start.. when I finally played, screen frooze constantly, black screens all the time. When I wanted out, could not properly....

What a joy..

Edited on 05/24/2015 at 4:43:22 AM PST


 
pemerald46
Guppy
Guppy
100 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by pemerald46 on May 24, 15 4:51 AM
I bought the game and now it not open up, I have to use task manager to stop. Using windows 7

 
Southla
Starfish
Starfish
43 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by Southla on May 24, 15 6:48 AM
Towards the end of the game, (around when you find the child in a bubble and you have to find morphing object), whenever I try to pick up an item from my inventory, the cursor disappears so I can't do anything.

The only way out is to close the game with Ctl Alt Delete, but even that after a few times, freezes my computer.

Not happy right now.

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Mythic Wonders: Child of Prophecy Collector's Edition here

[Post New]by dollyflower on May 24, 15 8:02 AM
The game downloaded without problem then went to "Loading" screen which was black and stayed that way. Had to shut down the computor to get out. I'm on Windows XP. There seem to be a lot of problems with this one!

 
 
 
 
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