Error code 6

[Post New]by packrat852 on May 25, 15 11:30 AM
I have tried to download this game and 2 others today and keep getting Error Code 6. Anyone know what this is???

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Error code 6

[Post New]by bfgBellerophon on May 26, 15 10:20 AM
Hi packrat582,

I'm so sorry to hear that when downloading this game and 2 others, an error code 6 appears. Definitely doesn't make things fun.

It may be helpful to pause and delete any existing game downloads/installations in the Big Fish Games app queue. Then try installing the games again from your Purchase History.

If you are still seeing issues, please contact our Technical Support Team with a Dr. Felix Report. They can help investigate this further for you.

Since this is a technical issue, moving forward we ask that they be placed in the following thread:

Please post any TECH ISSUES for Jewel Quest Mysteries: The Seventh Gate here

Thank you for your understanding. Since this has been addressed, I'm going to go ahead and lock this thread. Feel free to PM any of the moderators if you have any questions.

bfgBellerophon


 
 
 
 
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