TECH SUPPORT - Problem with drmActivator

I could not load my game this evening - so I uninstalled and downloaded again - but everytime I try to reactivate it, I get the follow crash report when the drmActivator stop working

Problem signature:
Problem Event Name: APPCRASH
Application Name: gzfslgk.exe
Application Version: 1.0.1.173
Application Timestamp: 473dfdb0
Fault Module Name: StackHash_1305
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 009b3aa8
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: 1305
Additional Information 2: ccfda8ec9ffd4362bdd40a95243c38f6
Additional Information 3: eaf6
Additional Information 4: 6b4440c059329610b2a483cdb3e08cd9

Can anyone tell me what is/has gone wrong and how to fix it.

Since I had fully installed and activated it, and I played it a number of times. Now this.

I forget what the FIRST error message was before I followed the advice to uninstall it - wish I had written it down.

PLEASE, can anyone help?

leokadia

More Information ---

I went to another gaming website and downloaded the game again - and installed it...

And got this error message on my first time to start the game - which I presume is the same message I failed to copy and paste somewhere the prior time with the Big Fish Game

Problem signature:
Problem Event Name: BEX
Application Name: liong2.exe
Application Version: 0.0.0.0
Application Timestamp: 495de8f8
Fault Module Name: StackHash_db6c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00140279
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: db6c
Additional Information 2: 4e5d5dc6aabf76cc679d707f73217047
Additional Information 3: b51e
Additional Information 4: c3f4f21ff0efa95302412e4fece51da2

These registry keys - could they be my problem?

leokadia

Hi leokadia1,

I'm sorry that you've been getting those errors with Liong! Because you are getting a specific error, I'd suggest writing into our Customer Support team by clicking on the green envelope at the bottom right of the page. They're all here to help, so you can always write into them if you have any issues with your games.

I hope your game gets back up and running soon! Cheers!

bfgEuphrates

Problem signature:
Problem Event Name: APPCRASH
Application Name: gzfslgk.exe
Application Version: 1.0.1.173
Application Timestamp: 473dfdb0
Fault Module Name: StackHash_1305
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 00263aa8
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 1305
Additional Information 2: ccfda8ec9ffd4362bdd40a95243c38f6
Additional Information 3: eaf6
Additional Information 4: 6b4440c059329610b2a483cdb3e08cd9




Alll my games are happening like this what shall I do

Ich bekomme immer Access violation at (Unterschiedliche Nr) tried to read from 0x00000000. Programm terminated.
Wie komme ich über diese Fehlermeldung, denn ich kann nur noch einige meiner alten Spiele öffnen, aber keine neuen herunterladen.

can yall please help me so i can play my bigfishgames

My computer keeps freezing up. The game will run for an hour and then keeps freezing. Says the activator is "being repaired" (by whom?) then it starts working again and then almost immediately freezes again. It keeps doing that so I just leave the game and go back the next day. Figure I'm getting an hour a day! Still, not acceptable.

I could not load my game this evening - so I uninstalled and downloaded again - but every time I try to reactivate it, I get the follow crash report when the drmActivator stop working


Since I had fully installed and activated it, and I played it a number of times. Now this.

I forget what the FIRST error message was before I followed the advice to uninstall it - wish I had written it down.

PLEASE, can anyone help?

leokadia1 wrote:More Information ---

I went to another gaming website and downloaded the game again - and installed it...

And got this error message on my first time to start the game - which I presume is the same message I failed to copy and paste somewhere the prior time with the Big Fish Game

Problem signature:
Problem Event Name: BEX
Application Name: liong2.exe
Application Version: 0.0.0.0
Application Timestamp: 495de8f8
Fault Module Name: StackHash_db6c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00140279
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: db6c
Additional Information 2: 4e5d5dc6aabf76cc679d707f73217047
Additional Information 3: b51e
Additional Information 4: c3f4f21ff0efa95302412e4fece51da2

These registry keys - could they be my problem?

leokadia