bfgBellerophon
Marlin
Marlin
9,130 Posts

Please post any TECH ISSUES for Reality Show: Fatal Shot here

[Post New]by bfgBellerophon on Jun 2, 15 9:02 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 

Re:Please post any TECH ISSUES for Reality Show: Fatal Shot here

[Post New]by 1956gritsgal on Jun 26, 15 6:10 AM
In the scene in dark hallway with the ladder you are to put light bulbs in sconces on wall. I must have missed the bulbs somewhere because the only one I picked up I had to place in light on another screen. The problem is that I can't back out of screen to find bulbs. Can you help?

 

Re:Please post any TECH ISSUES for Reality Show: Fatal Shot here

[Post New]by Lucyisthe1 on Jun 27, 15 7:46 PM
Playing on ipad and the screen is frozen on dark hallway where I need lightbulbs.

 

Re:Please post any TECH ISSUES for Reality Show: Fatal Shot here

[Post New]by joperry2015 on Jun 28, 15 10:46 PM
Same problem. Posted issue in different forum and no reply/ response there either. Last 4 games paid for have had issues- not buying bigfish again

 

Re:Please post any TECH ISSUES for Reality Show: Fatal Shot here

[Post New]by joperry2015 on Jul 24, 15 9:50 PM
Hi. Thanks for fixing dark hallway issue. Now I can't get water temperature - won't go in close enough to read paper on wall

 

Re:Please post any TECH ISSUES for Reality Show: Fatal Shot here

[Post New]by CrystalBlueSea on Jul 30, 15 8:04 PM
I am using an IPad Air (8.4). In Chapter 3, I am unable to get the pills, brushes and the 2nd tube from the table. These areas are dark. I am unable to finish the game.

 
 
 
 
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