Insert Original DVD

[Post New]by Sapphyreonyx on Jun 14, 15 11:59 AM
I downloaded my game and keep getting told to insert original DVD... Anyone know what to do?

9,130 Posts

Re:Insert Original DVD

[Post New]by bfgBellerophon on Jun 15, 15 11:26 AM
Hi Sapphyreonyx,

It sounds like there is some trouble playing this particular game after it stating it needs a DVD. I'm sorry to hear about that. I definitely want you to be able to play your game.

It is very interesting that this error message appears. The games on our site are downloadable games that don't require the disc. Let's go ahead and try to uninstall and reinstall this particular game on your computer. I'm going to include the help article below:

Uninstall and Reinstall a Game

If you are still seeing issues, you can reach out to our Customer Support Team with a Dr. Felix Report. They are always willing to look into this for you!

Since this is a technical issue, moving forward we ask that they be placed in the designated thread below:

Please post any TECH ISSUES for Dracula Origin here

Thanks for your understanding as I will go ahead and lock this thread. Feel free to PM any of the moderators if you have any questions.


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