192 Posts

Game doesnt open

[Post New]by schuldi on Jul 8, 15 1:47 PM
Just downloaded this game and all I got was a black screen and I had to shut down my computer in order to get out.

Uninstalled, please advise..............

2,837 Posts

Re:Game doesnt open

[Post New]by bfgWaimea on Jul 9, 15 10:24 AM
Hi schuldi,

I'm sorry to hear that you're getting a black screen when you try to play the game.

To start, we've found that the steps in the following help article can also help with the issue that you're seeing:

Game Crashing, Freezing, or Blank Screen

If you'd like additional assistance, I recommend that you contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

Since this thread is regarding a tech issue, I'm going to go ahead and lock this thread. If you notice any other tech issues in the future, you're definitely welcome to post in the following thread:

Please post any TECH ISSUES for Magic Encyclopedia: Illusions here!

Best of luck,


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