Crate disappeared

[Post New]by nadalan on Jul 15, 15 8:06 AM
When I went to second island, my crate disappeared. when I went back to the previous island, it was gone as well. what do I do?

9,130 Posts

Re:Crate disappeared

[Post New]by bfgBellerophon on Jul 16, 15 9:31 AM
Hi nadalan,

I'm so sorry to hear that after visiting two different islands, the crate seems to disappear. I definitely know how frustrating this can be.

It may be helpful to look at the following help article to ensure that everything is up to date with your video graphics card:

Game Crashing, Freezing, or Blank Screen

If you find that you are still having issues with the crate disappearing, please reach out to our Technical Support Team with a Dr. Felix Report. They are always willing to offer any troubleshooting steps that they have.

Moving forward we ask that technical issues be placed in the following designated thread:

Please post any TECH ISSUES for Finders here

Thanks for your understanding as I will go ahead and lock this thread. Feel free to PM any of the moderators if you have any questions.


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