caput
Guppy
Guppy
118 Posts

Suddenly this game is half the size it should be

[Post New]by caput on Jul 27, 15 7:17 PM
Purchased this game and have done at least a dozen puzzles with no problem. Then suddenly it is shrunk to half the size the screen and is too small for the puzzle. What can I do?

 

Re:Suddenly this game is half the size it should be

[Post New]by JACKO108 on Sep 30, 15 4:06 AM
The game is the wrong size to open and play.
What can I do.

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Suddenly this game is half the size it should be

[Post New]by bfgWaimea on Sep 30, 15 7:25 PM
Hi caput and JACKO108,

I'm sorry to hear that there's trouble with getting past this point of the game.

To start, we've found that the steps in the following help article can also help with the issue that you're seeing:

Screen Resolution

If you'd like additional assistance, I recommend that you contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

Since this thread is regarding a tech issue, I'm going to go ahead and lock this thread. If you notice any other tech issues in the future, you're definitely welcome to post in the following thread:

Please post any TECH ISSUES for Jigsaw World Tour 2 here!

Best of luck,

bfgWaimea

 
 
 
 
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